Use Case: How the online store Les Raffineurs managed to grow thanks to Klaviyo's PrestaShop integration

In 2014, Julien Bergis and Romain Jourdan had the original idea for what would later become the online store Les Raffineurs : a webshop aimed at easing the process of finding great gift ideas. Almost seven years later, more than twenty people work for the growing company, which now has two PrestaShop websites, and soon eight retail stores in France.

To accompany the growth of the business, Les Raffineurs had to rely on a single email marketing platform that is now addressing 375k+ subscribers, with a 27% average open rate, and is able to generate €500k+ in revenue over the course of only three months.

Finding an email marketing platform able to adapt to the specific needs of Les Raffineurs has been key for the business, this is the story of how Klaviyo has managed to become the perfect solution for the Paris-based company, and how the integration with PrestaShop helped its growth.

The main reason for all this time saving? The level of integration between the PrestaShop platform and Klaviyo.

When Jean-Baptiste Gauche, e-commerce manager at Les Raffineurs, was asked to explain what exactly this integration was all about, he said that the Smart Catalog feature was one of the main reasons they chose Klaviyo as their email marketing solution. This feature automates the creation and sending of emails by synchronizing Klaviyo directly with the PrestaShop product catalog, a feature they could not find other marketing automation software. The amount of time saved in email marketing is then invested in other tasks that allow Les Raffineurs to grow even more.

Discover the full winning recipe of Les Raffineurs for saving time on a daily basis thanks to the direct integration of Klaviyo on several PrestaShop stores: Read the full use case here



Klaviyo helps brands grow by making it easy to learn more about customers and personalize their experience. With Klaviyo, brands can use customer data to send relevant email, text, and in-app messages that build stronger customer relationships.

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