Report an illegal content

PrestaShop allows you to report any content present on its sites or on the PrestaShop Marketplace that you consider to be clearly illegal, such as:

  • undesirable content,
  • content not suitable for the general public,
  • abusive content,
  • content infringing your intellectual property rights,

For any other request or question about the operation of PrestaShop services, we invite you to consult our Help center or contact our support team directly.


Once your report is received, a dedicated team will analyse it casually.
To be processed, your report must be written in English or French.
We respond to your report by e-mail, so please provide a valid e-mail address.
If your report is well-founded, PrestaShop will take the necessary steps according to the legislation in force.

Click here to access the report form