Inform-All
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Hi, I think if you look at my Github edits, it should be roughly the same for the newest mail alerts version. I have not build this myself yet. -
Hi, In the module there is an option "Validation required" this only means that IF the customer fills in a vat number it NEEDS to be validated in the VIES database. If your customers VAT field can be completly empty is a Prestashop setting that you can set for each country separately (international > Locations > Countries).
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What module version are you using? You might need to manually override the pdf template.
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Download should be available. Other members can't download it either?
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This updates the cart totals already. If not you should check your template if it blocking it somehow. (and of course make sure your VAT settings and number are valid)
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You can still exclude VAT from shipping. You would just have to make a carrier that has 0% VAT.
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Could be a couple of things: Sometimes the VIES database is offline, and be aware this could be partially offline. Meaning it could be offline for checking the VAT number of only one specific country, while other countries are still available for checking. Your hosting could block outgoing calls to the VIES database. You and your customers made to many calls in a short period of time. Your SOAP PHP extension is not installed/active.
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That is correct, currently we don't do anything with the shipping costs. It's a real big issue in Prestashop because if you have a order that contains a product with 6% and 21% tax, the shipping costs should officially be split into multiple lines and shared for each product. This is something that Prestashop can't support at the moment.
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In the newest version you would have to select the 0% tax group. (most likely also create a 0% tax group) So i would advice you to check the settings either way.
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Yes, the latest version is now 2.1.2 (as in the first post) And i would indeed advice you to first uninstall and then reinstall the newest version.
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New update! With this new version you can: Hard exclude products Every product now has and extra module option to exclude this product from 0% tax. This is mainly for products that can't have 0% tax, for example physical work. You can now select a 0% tax group With this option it will be visible on your invoices that there is 0% tax applied. (or a different % if you wish)
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[Help] Someone added backdoor and stealing Credit cards
Inform-All replied to Pharma1234's topic in General topics
Hi, This sounds like a job you should hire a developer for. If i where you i would ask your hosting company to set back a backup. I see you are using Plesk, so usually there is some form of automatic backups. Then i would first disable your shop and find and fix the mallware that is stealing payment info. Then make a legal statement that there has been a data breach and payment info stolen. Then i would strongly advice to hire someone to update your Prestashop. -
Check your hosting if you are actually using Apache and not Nginx. And also check if you don't have any server side caching (like Redis) that should be cleaned.
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Could you send me a private message with some backoffice login, i will have a look for you.
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Are you using any kind of custom checkout or any other customisation within your theme? And are you using the latest module version?
