a2hosting-andy

A2 Hosting - a linux webhosting company, is searching for some talented people to join our team. We offer excellent benefits, flexible work arrangements (you can work from home!) and a friendly team of coworkers who will make you feel right at home. Current openings include: Tech Support Analyst I and II Linux System Engineer (must be in the Ann Arbor metro area) Linux System Administrator (must be in the Ann Arbor metro area) For more information about working for A2 Hosting, visit our careers page. To read more about our open positions, or to apply, visit our Open Positions page. *** Please Note *** All applicants must reside in and be eligible to work in the United States. We are unable to make any exceptions to this rule at this time.

Our apologies, the link for the Linux System Administrator position above is broken, please use this link to apply for the position: http://a2hosting.theresumator.com/apply/sBtbpI/Linux-Systems-Administrator.html

A2 Hosting, a leading hosting provider in the Linux Hosting marketplace, is seeking talented new employees to complement our growing team. We have been a trusted host for over 10 years and offer excellent benefits to our employees, including full benefits and in many cases the ability to work from home. **Please note** We will not subcontract or hire third party companies to fill these vacancies or to provide any of our support services. Applicants must be US citizens, must live within the United States, and must be seeking full-time employment. We are unable to make any exceptions to these requirements. _______________________________________________ Web Developer Web Developers are an integral part of the company. This position works closely with the Business Development Team to continually improve upon our existing infrastructure and to keep us up-to-date with a new and innovative approach. More Information | Apply Now _______________________________________________ Linux Systems Engineer This position works closely with the Systems Administrators to continually improve upon our existing infrastructure and to keep us up-to-date with new and innovative products & technologies. This position will also diagnose and fix complex hardware, software and network issues along with a heavy R&D focus. More Information | Apply Now _______________________________________________ Linux System Administrator This position works closely with the Systems Engineers to continually improve upon our existing infrastructure and to keep us up-to-date with new and innovative products & technologies. This position will also diagnose and fix complex hardware, software and network issues. More Information | Apply Now _______________________________________________ Technical Support Analyst I / II Examples of Responsibilities: Delighting the customer with technical and non-technical solutions to inquiries via phone, chat, and email. Working with administrators to keep servers running smoothly. Installing/upgrading web software (Joomla, Wordpress, Drupal, etc.) Web site migration. Documenting processes. More Information | Apply Now

Pardonnez mon français, je me sers de Google Translate pour répondre à votre message. Je travaille pour A2 Hosting et peux répondre à votre question. La vitesse de votre site n'affecte votre classement dans les moteurs de recherche, si ce n'est que l'un des nombreux facteurs. L'emplacement de votre fournisseur d'hébergement n'a pas d'importance autant pour le référencement, la vitesse globale du fournisseur qui importe. Je ne sais pas si vous êtes un client actuel A2 Hosting ou pas - mais il est intéressant de noter que nous avons un centre de données en Islande qui de la disponibilité des fournisseurs plus rapide à nos clients européens. Permettez-moi de savoir si je peux answe d'autres questions pour vous! Merci, Andy Melichar Gestionnaire de communauté A2 Hosting

For those of you affected by the outtage on thss1 - you should have received this email, I am posting here as well. As the email notes, this is an incredibly rare incident, only the second time in our 10 years that we've had an incident of this nature. We're incredibly sorry of the loss of data, time, and effort on the behalf of you, our loyal customers. On a personal note - I've been on the other side of an event like this. Many years ago, a hosting provider I was using had a catastrophic failure on their email server. Every email account on the server was lost, along with every email in them - which for some of my customers was over 5 years of emails. The host turned off their phones, stopped answering tickets, and didn't even officially acknowledge the problem until over a week later. It was a mess. I know what you guys are having to deal with as a result of our failure, and on behalf of everyone here at A2 Hosting, I share with you our deepest apologies. I hope you will give us the opportunity to regain your trust. Sincerely, Andy Melichar Community Manager A2 Hosting -------------------------- Dear A2 Hosting Customer, On the afternoon of Friday, Nov. 22, we experienced an error on the server thss1.a2hosting.com which resulted in an unrecoverable loss of all data on the server. Unfortunately, due to the nature of the event our redundancy systems such as RAID 10 were not able to assist with prevention, since the problem was not of a failure in hardware but of an unrecoverable deletion of the filesystem. We will be reviewing the root cause of this event and will put the necessary systems in place to help prevent a future occurrence. In over 10 years of hosting here at A2 Hosting, this is only the 2nd time we've had an event of this nature occur and as many of you are new customers, we apologize profusely for the event, and assure you this is an extremely rare occurrence. Upon initial investigation and realization that the data was unrecoverable, we directly started planning a recovery from our disaster recovery backups that we keep of each server in the case of such an event. While reviewing our backups we realized that due to a malfunction in backup reporting, the latest full backup for thss1.a2hosting.com available was from Nov. 8th. We are and will be investigating the nature of this occurrence and how we can enhance our disaster recovery backup system to ensure we have more current backups in case of any future issues. At the current time, the server has been restored from the Nov 8th backup, including files and databases. If you are experiencing any problems with files or databases from this backup date that we have restored, please let us know. Unfortunately all files and database updates after this date are not recoverable. Any configuration changes on the server will also need to be recreated. We always encourage that customers create their own offsite backups on a regular basis in case of a rare event such as this. We apologize for the length of time required for restoration but the amount of data, files, and databases that were required to be restored and configured were massive. As we previously mentioned, this is an extremely rare occurrence and we hope that you will give us a chance to earn back your trust. We would like to provide each of you a 6 month free hosting credit for the trouble which you can request by submitting a ticket to the Billing department. Sincerely, A2 Hosting

Hi Awmawm, It is my understanding that we using multiple backups in the restore, which is both why it is taking longer than usual, and why we don't have a specific date to offer in regard to what date the backup is being restored from. Once the restore is complete, we will post full details on backup dates and causality. Thanks, Andy

I'll post back as soon as I know more about what is restored. Again - so sorry it's been a rocky start you and your buddy are having with our hosting.

I unfortunately don't have any news other than we're working as fast as we possibly can to restore service on thss1. As soon as we know more I'll post here, and as always the most recent information about any outtage can be found on our server status page: https://my.a2hosting.com/serverstatus.php So sorry about this - we hate having downtime as much as you guys hate having it happen to you. -Andy

Hi guys, Definitely understand your frustration. We share it with you and are doing everything we can to bring the server back online as quickly as possible. This incident is getting all of the resources we can possibly put towards it to shorten the amount of time it takes and to recover as much and the most recent data possible. We will post more information on our notice page as it becomes available: https://my.a2hosting.com/serverstatus.php -Andy

Hi Awmawm, Yes we are having an outtage in our Iceland data center with our thss1 server. While it is unfortunate, these instances are incredibly rare with our hosting and we are doing absolutely everything in our power to get the server back up and running and soon as possible. We are definitely sorry about the downtime and we take such situations incredibly seriously. I personally can completely understand your frustration, and apologize deeply for the situation. -Andy

Hello, this has been answered many times - your settings.inc.php is likely not encoded UTF8 - see this post: http://www.prestashop.com/forums/topic/83462-solvedwarning-cannot-modify-header-information/?do=findComment&comment=557526

Hi White Lion, Sorry about the delay in our responses. We've been hiring techs like crazy and our response times should speed up as a result. I've PM'd you a bit of info, but will also note here - APC is not installed on your VPS, I'll put in a request to have it installed and then we'll be able to enable APC caching in PrestaShop which should also help out with your speed. Thanks, Andy

Hi DH42, I've looked into the ticket for your APC - so sorry about the slow response time. Your APC issue has been fixed, and if you haven't already received a ticket update, you should receive one shortly. -Andy

Hi White Lion, Very sorry to hear about the misspelling issue. I am looking into this today and will see what I find out for you. We are very careful about making changes to DNS, etc. Unfortunately we are human and do make mistakes sometimes. I'll get to the bottom of it. -Andy

Wow, very sorry to hear about all the trouble you have had with hosting providers. That's unfortunate and I'm glad you've stuck with it and built your business back up. We have been around for 10 years and are still growing, I think you'll find a happy home with us, and one of our Power+ Managed VPS plans should do the trick just fine. Let me know if there is anything I can do to help you get started. -Andy