Hello!
Since we use PS 1.7.x I found a kind of feature bug, and maybe you know the solution, or understand my problem at all:
Example:
- cutomer use simple COD for pay (with no extra fee on it)
- customer choosen GLS delivery (setting is: delivery 10 €, but free if spend above 100€)
- customer order 3 items (70 + 40 + 10 = 120€)
- we found the 40€ item is missing from our store and offer another item to the customer for 45€ (he/she accept it)
Right now the problem:
- we edit the placed order in the BO
1. delete the 40€ item from the order the total cost will be 70+10 = 90€ and the system automaticaly add + 15€ delivery cost
2. search and add the other item to the order (45€) and the final value will be 70 + 45 + 10 + 15= 140€
It means the delivery fee added to the order and do not delete it, can not delete it!
any idea please??