Hi, I am the developer of this module and I'm afraid that is not really fair. The module doesn't fit your needs but it works as described on the module sheet, so it's not a reason for a refund. As said in the TOS of Prestashop Addons ( https://addons.prestashop.com/pdf/terms/170518_CGV_CUSTOMER_ADDONS_EN.pdf ) : As a professional acting for purposes that fall within his commercial, industrial, artisanal or self-employed activity, the Customer acknowledges that he does not have the right of withdrawal which is for the sole benefit of the consumers within the meaning of the Consumption Code. At the time of downloading Addons, the Customer acknowledges that he does not benefit from an option to withdraw on the digital content downloaded as soon as the download has started. That said, you can ask for a discount code or something else to the commercial team and I have explained it to you several time in our 17 messages on the module support. Regards