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pietro

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  1. hi intandem, were you able to figure out what was causing the issue? we are experiencing the same problem, I would say one out of every 10 orders is incorrect. The store does not receive confirmation email, neither does the customer and the cart in the order (back office) is empty. The payment is received correctly. We have not been able to identify a common issue such a browser, payment method, etc. Can anybody shed some light please? This issue is directly impacting our sales, any assistance will be highly appreciated.
  2. I have been struggling with my back office, the main issue is that I am getting the permanent spin in the save button when editing a product (it works fine with new products). The odd behavior is that the button works perfectly when I set PS_MODE_DEV to true. Then I set it up to false and the spiny button comes back. Right now I am running the store with PS_MODE_DEV to true, but I don't think that is a good idea. Any clues why this is happening? I am on PS 1.6.0.14 My defines.inc.php file looks like this when experience the problem: /* Debug only */ if (!defined('_PS_MODE_DEV_')) define('_PS_MODE_DEV_', false); /* Compatibility warning */ define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false); if (_PS_MODE_DEV_ === false) { I get the following error message in the Chrome console and the Save button in the product page never stops spinning. Uncaught SyntaxError: Invalid or unexpected token (anonymous function) @ jquery-1.11.0.min.js:2 globalEval @ jquery-1.11.0.min.js:2 domManip @ jquery-1.11.0.min.js:3 append @ jquery-1.11.0.min.js:3 (anonymous function) @ jquery-1.11.0.min.js:3 n.access @ jquery-1.11.0.min.js:3 html @ jquery-1.11.0.min.js:3 success @ products.js:130j @ jquery-1.11.0.min.js:2 fireWith @ jquery-1.11.0.min.js:2 x @ jquery-1.11.0.min.js:4 b @ jquery-1.11.0.min.js:4 I just need to change define('_PS_MODE_DEV_', false); to define('_PS_MODE_DEV_', true); and everything works great. Thanks,
  3. Thank you guys, this was very helpful!
  4. Thank you, I figure it out, it was another CSS file that I modified and font awesome got corrupted. So I uploaded the original file and everything is good again. I never had issues editing CSS files, why is it an issue now with PS1.6? Thanks,
  5. I have done all of the above, deleting cache, turning CCC off, having font and fonts in all folders, using different browsers. I made changes to the global.css so i saved it using different software, i also loaded the original file. Nothing works, the icons do not come back (they used to show fine). Your help will be appreciated,
  6. Hi, I would like to have a carrier that only cost $10 for handling regardless of everything else. The problem I am having with my current configuration is that if a product has an additional shipping fee, it adds up both fees. i.e a heavy product has an additional fee of $30, then the total with the $10 handling fee is $40, I want these products to be $10 when this carrier is chosen. In the PS1.6.0.14 i am using, when i select a carrier as free, the free shipping overrides all other costs, which is what I want, unfortunately it automatically diasables the handling fee option. You input and ideas will be appreciated. PS.- Just as a background, with this carrier, the customer pays for all shippping cost, right now is free but we want to start chargin $10 to coordinate delivery with the warehouse since its a lot of work. THANKS!
  7. It looks like the "problems" were caused by a cache module that was installed without me knowing. I say "problems" because that is how the module should work, so everything is supposed to be fine. I have used PS for many years and this behavior is so new to me that it threw me off. Thanks,
  8. Hi there, I am looking for an explanation for a behavior in my live shop that I have experienced all day today. Last week we upgraded from 1.5 to 1.6.0.14. In the past any change made to a product in the BO would immediately show in the store, even after the upgrade. Today however is not the case anymore. For example, i change a product image. The new image shows in the BO, but it does not show in product-list. I click on the product and the product page show the image correctly. I go to my secondary language and the product image shows correctly everywhere including product-list. I go back to my primary language and the product image is still not there (just the big question mark). At this point I have cleared the browsers cache a million times, do force compile etc. Nothing. I used other browsers and the image in the product-list won't show. I let it sit, forget about it, comeback after 40min, refresh the page and boom, the image is there. This is just an example, I have dealt with this weird behavior all day. For what I can tell it is always initiated in the BO. Your insight will be greatly appreciated, I need to understand what is going on and ultimately correct it. Thanks, P.
  9. Did you find a solution I am on PS 1.6.0.14 and have the same problem. I have a pack with 3 products and only 2 of them show in the product page. I reloaded them and nothing changed. Thanks,
  10. I got it, I also changed mail.php in override/classes directory and now it is working. Thanks a lot,
  11. i dont understand why is not working, is there another file to modify? my classes/mail.php line 281 looks like: /* Create mail and attach differents parts */ $subject = $subject; $message = new Swift_Message($subject); but my email subject keeps showing as [store name] Your message has been correctly sent This is for ContactForm, I have all my email statuses disabled. Any ideas? I am on PS 1.6.0.14 Thanks,
  12. I am having the same issue, i tried all of the above but nothing works. I had the same certificate in PS1.4 and PS1.5 and i never had issues installing the logo. Right now im upgrading PS1.6.0.14 and the logo won't display. This is what the Chrome console returns: Uncaught ReferenceError: TrustLogo is not defined Any help will be appreciated. This is all that is preventing the new store from going live.
  13. Frankie84's solution worked for me in PS 1.5.6.2, thanks for posting.
  14. Thank you Shacker, that is what i needed. This is how my link looks like: {if $lang_iso eq "en"}<li class="item"><a href="http:/domin.com/forum/">{l s='Technical forum' mod='blockcms'}</a></li>{else}<li class="item"><a href="http://domain.com/foro/">{l s='Foro tecnico' mod='blockcms'}</a></li>{/if} Best,
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