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cricket-hockey

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    Jamie
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  1. @musicmaster I've just tried to install prestools on v8.2 but it says it is not supported. When will this version be supported please?
  2. It work for me so there must be something wrong. I did have this happen to me once actually, but then tried again and it worked. Have you tried deleting the product completely and trying again?
  3. Sounds like that combination already exists in the database for that product. Can you select the option to overwrite it, if it already exists?
  4. It works fine for me on 8.1.2. What is the error you are getting?
  5. I've now bought this module to import products and it works fine: https://addons.prestashop.com/en/data-import-export/24523-easy-import-products-from-csv-excel-xml-json-txt.html So must be a problem with the default import tool on v8.1?
  6. UPDATE: I've just tried with a different importer (Store Commander) and it works! So I think the problem must lie with the default import in v8?
  7. I removed all the modules hooked to actionProductAdd - no difference. I disabled the modules listed in the Product.php override - no difference. It seems to add one row fine to ps_products_attributes and then stops. So I can add the combinations one at a time, but as I am trying to upload 300, it will take a very long time doing it that way. Any other ideas?
  8. I see the structure of ps_product_attribute on my new v8.1.2 database is different from the structure on v1.7. v8 is missing the location and quantity fields. Do you think that is the problem? Should I add them?
  9. Thanks. That is the problem. id_product 25493 was there four times. Presumeably from each time I tried to do the import. So I deleted them all and tried the import again. But still it fails with the same message. When I look at the table now, 25493 is there once. The whole row looks to be complete so I am not sure why it is not then going on to process the next product?
  10. Since upgrading to v8.1.2 I can't import product combinations using the csv import option on Prestashop. I can import products no problem, but as soon as I try to then import the combinations, I get the following error pop up: Errors occurred: Technical error: Unexpected response returned by server. Import stopped. In the console I can see the following error: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '25493-77869-42' for key 'id_product' This never happened before on v1.7. I'm on php v8.1. Any idea what the problem could be?
  11. When I change the email settings on v 8.1.2 to use my own SMTP parameters through our mailgun account, it won't send emails at all. The test email comes through fine, but customers do not get any confirmation emails or password reset emails etc. If you request a change of password on your account, it just comes up with a red error saying that an error occurred. This was working fine on 1.7.7.2 but since we upgraded to v8 it doesn't work. I'm on php v8.1. Does this sound like a bug or is there something else I should try to get it working? I can't see anything in the server logs.
  12. Is it safe to uninstall? It says: "Do not uninstall this module if you have a current subscription." But I'm not sure what that refers to. A current subscription to what?
  13. I see. Thanks for the info. I disabled that module and now it just comes up with another error, so I will just stick to logging in the other way.
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