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telefontastatur

telefontastatur


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Hello,

we have been working with PrestaShop 1.6 for a couple of years and decided to switch over to the latest version 1.7.6 (especially because of PHP 7). Everything works fine but we experience a strange problem with the order confirmation that is sent after an order has been placed. Every day, we have several orders but about once a week, the order confirmation does not contain the right values of that order (names, products and so on) but only the placeholders from the mail template (see screenshot). The shop logo (image) is also sent as an attachment but is not directly included in the mail body. Furthermore: When paying with PayPal, the invoice is attached as a PDF file — and it includes the real values! This is really, really strange ...

Has anyone else experienced that behaviour?

order_conf.png

telefontastatur

telefontastatur

Hello,

we have been working with PrestaShop 1.6 for a couple of years and decided to switch over to the latest version 1.7.6 (especially because of PHP 7). Everything works fine but we experience a strange problem with the order confirmation that is sent after an order has been placed. Every day, we have several orders but about once a week, the order confirmation does not contain the right values of that order (names, products and so on) but only the placeholders from the mail template (see screenshot). The shop logo (image) is also sent as an attachment but is not directly included in the mail body. Furthermore: When paying with PayPal, the invoice is attached as a PDF file — and it includes the real values! This is really, really strange ...

Has anyone else experienced that behaviour?

order_conf.png

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