Cambio Hosting e percorso di base

[IlPigna]

Buonasera a tutti,

ho avuto un problema con l'hosting dove avevo caricato il mio nuovo progetto Prestashop 1.7.6. Ho pensato di spostare il tutto su un altro quindi ho fatto il download ftp ed il dump del mysql. Ho ripristinato il tutto (ftp e Mysql), corretto il file /config/settings.inc.php per il database, cancellato la cache smarty (anche se non c'era nulla),  ma il sito www.autoricambiaccessori.com mi compare vuoto. Ho chiesto supporto alla società di Hosting e mi dicono che il percorso dell'Hosting precedente è 

var/www/vhosts/autoricambiaccessori.com/httpdocs 

mentre il nuovo è

/home/vhs14601/web/autoricambiaccessori.com/public_html

 

mi suggeriscono di trovare dove Prestashop prende queste informazioni. Ho dato un'occhiata nel database e nella tabella psxx_log ho trovato di base dei percorsi di questo indirizzo che ho sostituito col nuovo ma non ho risolto il problema.

Ho anche provato a mettere /public_html nella tabella psxx_shop_url ma chiaramente non era quello.

Qualcuno sa aiutarmi?

[fedesib]

Ciao,

prova controlla queste cose:
- in ps_shop_url ci dovrebbe andare solo il nome del dominio.
- in PS 1.7.6 dati del DB vanno messi in app/config/parameters.php.
- la cache di PS 1.7.6 è in var/cache/ nelle cartelle prod e dev che puoi provare a cancellare (o rinominare via FTP).

Buona giornata,
Federica

[IlPigna]

Ciao Federica,

grazie mille per la tua risposta ma la prova non posso più farla perchè ho provveduto a reinstallare Prestashop 1.7.6, ricopiare le cartelle delle immagini e importare solo il Db ed ho risolto.

Vediamo se puoi aiutarmi sul motivo per il quale ho sostituito l'hosting 😀

Praticamente nel backoffice di Prestashop ho dei prodotto con molte caratteristiche (che nel mio caso si chiama KTypes) non mi carica la pagina del prodotto e mi da 500 internal server error. Ho messo la modalità Dubug, cancellato il file di  .log prima di richiamare il prodotto e mi genera un file di log di circa 235Mb che non posso allegare ma il sunto del problema è il seguente:

[2019-08-05 10:10:30] doctrine.DEBUG: SELECT p0_.id_attribute AS id_attribute_0, p0_.color AS color_1, p0_.position AS position_2, p1_.id_attribute_group AS id_attribute_group_3, p1_.position AS position_4, p2_.name AS name_5, p2_.public_name AS public_name_6, p0_.id_attribute AS id_attribute_7, p0_.color AS color_8, p0_.position AS position_9, p3_.name AS name_10 FROM pssa_attribute p0_ INNER JOIN pssa_attribute_group p1_ ON p0_.id_attribute_group = p1_.id_attribute_group INNER JOIN pssa_attribute_shop p5_ ON p0_.id_attribute = p5_.id_attribute INNER JOIN pssa_shop p4_ ON p4_.id_shop = p5_.id_shop INNER JOIN pssa_attribute_lang p3_ ON p0_.id_attribute = p3_.id_attribute INNER JOIN pssa_attribute_group_lang p2_ ON p1_.id_attribute_group = p2_.id_attribute_group WHERE p3_.id_lang = ? AND p2_.id_lang = ? AND p4_.id_shop = ? ORDER BY position_9 ASC, position_4 ASC [1,1,1] []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"Prodotto standard","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"Pacco di prodotti","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"Prodotto virtuale","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"KTypes","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"KTypes","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"1","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"100","domain":"messages","locale":"it-IT"} []
[2019-08-05 10:10:30] translation.WARNING: Translation not found. {"id":"10000","domain":"messages","locale":"it-IT"} []

l'elenco dei 900 circa Ktypes per poi terminare

[2019-08-05 10:10:36] php.CRITICAL: Fatal Error: Maximum execution time of 30 seconds exceeded {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalErrorException(code: 0): Error: Maximum execution time of 30 seconds exceeded at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/MessageCatalogue.php:96)"} []
[2019-08-05 10:10:36] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time of 30 seconds exceeded" at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/MessageCatalogue.php line 96 {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalErrorException(code: 0): Error: Maximum execution time of 30 seconds exceeded at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/Translation/MessageCatalogue.php:96)"} []
[2019-08-05 10:10:37] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
[2019-08-05 10:10:38] php.INFO: User Deprecated: AdminMarketing is a deprecated tab since version 1.7.0 and "Default" will be removed in 1.7.1.. Upgrade module using the docs: http://build.prestashop.com/news/how-we-reorganized-main-menu-prestashop-1.7/. {"exception":"[object] (ErrorException(code: 0): User Deprecated: AdminMarketing is a deprecated tab since version 1.7.0 and \"Default\" will be removed in 1.7.1.. Upgrade module using the docs: http://build.prestashop.com/news/how-we-reorganized-main-menu-prestashop-1.7/. at /home/vhs14601/web/autoricambiaccessori.com/public_html/classes/Tab.php:348)"} []
[2019-08-05 10:10:38] php.DEBUG: Warning: filemtime(): stat failed for /home/vhs14601/web/autoricambiaccessori.com/public_html/admin_sa19/themes/default/css/theme.css {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/classes/Media.php\",\"line\":269,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/classes/Media.php\",\"line\":240,\"function\":\"getMediaPath\",\"class\":\"MediaCore\",\"type\":\"::\"}],\"count\":1})"} []
[2019-08-05 10:10:38] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2019-08-05 10:10:38] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2019-08-05 10:10:38] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Profiler/Profiler.php:215)"} []
[2019-08-05 10:10:38] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
[2019-08-05 10:10:38] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com/composer.json) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":94,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:10:38] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":95,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:11:04] doctrine.DEBUG: SELECT name FROM pssa_module WHERE active = 1 [] []
[2019-08-05 10:11:04] request.INFO: Matched route "admin_common_notifications". {"route":"admin_common_notifications","route_parameters":{"_controller":"PrestaShopBundle\\Controller\\Admin\\CommonController::notificationsAction","_legacy_controller":"AdminCommon","_legacy_link":"AdminCommon","_route":"admin_common_notifications"},"request_uri":"https://www.autoricambiaccessori.com/admin8304jmcxe/index.php/common/notifications?_token=UDnoyImbgAX3l7UJDT8-FsXGT4iNp2ZiNn2c9LcKWdE&rand=1564992664230","method":"POST"} []
[2019-08-05 10:11:04] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2019-08-05 10:11:04] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2019-08-05 10:11:04] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Profiler/Profiler.php:215)"} []
[2019-08-05 10:11:04] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
[2019-08-05 10:11:04] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com/composer.json) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":94,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:11:04] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":95,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:12:18] doctrine.DEBUG: SELECT name FROM pssa_module WHERE active = 1 [] []
[2019-08-05 10:12:18] request.INFO: Matched route "admin_common_notifications". {"route":"admin_common_notifications","route_parameters":{"_controller":"PrestaShopBundle\\Controller\\Admin\\CommonController::notificationsAction","_legacy_controller":"AdminCommon","_legacy_link":"AdminCommon","_route":"admin_common_notifications"},"request_uri":"https://www.autoricambiaccessori.com/admin8304jmcxe/index.php/common/notifications?_token=UDnoyImbgAX3l7UJDT8-FsXGT4iNp2ZiNn2c9LcKWdE&rand=1564992737501","method":"POST"} []
[2019-08-05 10:12:18] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2019-08-05 10:12:18] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2019-08-05 10:12:18] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Profiler/Profiler.php:215)"} []
[2019-08-05 10:12:18] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
[2019-08-05 10:12:18] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com/composer.json) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":94,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:12:18] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":95,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:12:37] doctrine.DEBUG: SELECT name FROM pssa_module WHERE active = 1 [] []
[2019-08-05 10:12:37] request.INFO: Matched route "admin_common_notifications". {"route":"admin_common_notifications","route_parameters":{"_controller":"PrestaShopBundle\\Controller\\Admin\\CommonController::notificationsAction","_legacy_controller":"AdminCommon","_legacy_link":"AdminCommon","_route":"admin_common_notifications"},"request_uri":"https://www.autoricambiaccessori.com/admin8304jmcxe/index.php/common/notifications?_token=UDnoyImbgAX3l7UJDT8-FsXGT4iNp2ZiNn2c9LcKWdE&rand=1564992757451","method":"POST"} []
[2019-08-05 10:12:37] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2019-08-05 10:12:37] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2019-08-05 10:12:37] php.INFO: User Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector". {"exception":"[object] (ErrorException(code: 0): User Deprecated: Implementing \"Symfony\\Component\\HttpKernel\\DataCollector\\DataCollectorInterface\" without the \"reset()\" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class \"Csa\\Bundle\\GuzzleBundle\\DataCollector\\GuzzleCollector\". at /home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Profiler/Profiler.php:215)"} []
[2019-08-05 10:12:37] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} []
[2019-08-05 10:12:37] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com/composer.json) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":94,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []
[2019-08-05 10:12:37] php.DEBUG: Warning: file_exists(): open_basedir restriction in effect. File(/home/vhs14601/web/autoricambiaccessori.com) is not within the allowed path(s): (/home/vhs14601/web/autoricambiaccessori.com/public_html:/home/vhs14601/tmp) {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":2,\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":95,\"trace\":[{\"file\":\"/home/vhs14601/web/autoricambiaccessori.com/public_html/vendor/symfony/symfony/src/Symfony/Component/VarDumper/Caster/LinkStub.php\",\"line\":55,\"function\":\"getComposerRoot\",\"class\":\"Symfony\\\\Component\\\\VarDumper\\\\Caster\\\\LinkStub\",\"type\":\"->\"}],\"count\":1})"} []

Riesci ad aiutarmi? sono disperato se non risolvo il problema devo mandare a monte il progetto e cambiare CMS

 

 

[fedesib]

Ciao,

direi che uno dei problemi sembra:

5 hours ago, Smiragliauto said:

CRITICAL: Fatal Error: Maximum execution time of 30 seconds exceeded

Cioè il server non ce la fa a caricare tutti i contenuti nel tempo "standard" di 30 secondi. Non so se hai accesso alle configurazioni del server. Dovresti aumentare il tempo permesso per eseguire il codice, come farlo dipende dalle impostazioni del tuo server, ma ti consiglio di aumentare ad almeno 300 secondi e vedere come/se va.

Se poi ci fossero altri errori, con calma, si vede cosa non funziona.

Buon pomeriggio,
Federica

[IlPigna]

Finalmente qualcono/a che mi risponde te ne sono davvero grato. Allora il parametro è stato aumentato, dal supporto dell'hosting hanno monitorato la procedura, chiaramente gli ho dato accesso al backoffice,  ed hanno riscontrato che la pagina che si viene a creare super il gb quindi il browser non riesce a visualizzare il contenuto. Sembra che il problema sia nel codice perchè fa delle Join in cascata ma non so dove mettere mani dovrei capire qual'è la pagina che carica i prodotti nel BO

[fedesib]

Ciao,

il problema probabilmente è da ricercare nelle molte (troppe?) caratteristiche di cui dicevi inizialmente e nel modo in cui vengono passate alla pagina da PS.

Il form con le select per modificare i valori delle caratteristiche infatti viene generato tutto lato clienti via Javascript se non ricordo male, questo porta ad un sovraccarico di lavoro per il browser che ad un che ad un certo punto chiede se può fermare lo script, se lo si ferma la pagina non viene caricata completamente e la scheda prodotto risulta inutilizzabile. Non dovrebbe dare errore 500 (che è un errore lato server) ma magari interviene anche qualche altro problema, bisognerebbe vedere il login del server.

Come primo passo, se ti è possibile, potresti provare a limitare il  numero di caratteristiche e vedere cosa succede.

Buona giornata 

Federica 

[IlPigna]

Buongiorno,

ho appena risolto nel file FeatureValue.php c'è un limite a 255 che ho aumentato e funziona

[fedesib]

Ciao,

ottimo! Mi fa piacere che tu abbia risolto. Magari metti [risolto] al titolo del thread, così può servire anche ad altri che avessero il tuo stesso problema.

Buon pomeriggio,
Federica