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cannot log in into iadmin page


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hi there,

i'm using v1.3 prestashop and it has been great all the while until recently my service provider upgrade their server and i notice they don't support prestashop any more. i now have difficulties cannot log into the iadmin page

my question is if service provider don't support prestashop, does that mean that i cannot login and use prestashop?

or is there any other possible problem that i don't know?

thanks in advance.

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hi there,

i'm using v1.3 prestashop and it has been great all the while until recently my service provider upgrade their server and i notice they don't support prestashop any more. i now have difficulties cannot log into the iadmin page

my question is if service provider don't support prestashop, does that mean that i cannot login and use prestashop?

or is there any other possible problem that i don't know?

thanks in advance.


First, what host u use?
After that, you remember the way where u set your admin ? www.your-domain.tld/iadmin or other way like /admin123 .

If you have access on your FTP account check the correct way of your admin after we talk ;)
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i checked my cpanel. no ftp account inside. sorry i really new to all this. advance for help.

i using singaporehost.net


You need to change your host. Seems they don`t give you many options.
HostGator work fine and they have all ready prestashop ready for install.
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oh they actually have prestashop as well.

just want to check, my prestashop is v1.3. so if i did not upgrade to 1.4, is there any problem?


It`s your option. U can use your own prestashop pack.
Difference in this 2 versions is in modules. A lot of this modules was just upgraded nothing more.
v1.3 is stable and i don`t see many complains for hack or troubles.
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