'Controller Not Found' Error. What to do?

[abrogard]

I want to upgrade my site - which I've never got running, still trying to build it - and I'm told there's a one click upgrade module but I can't find it.

When I click 'modules and services'  I get a 'controller not found'  error.

What can I do about this, anything?

Here is a screenshot:  presta error

 

 

[selectshop.at]

Please pay attention where you are adding your topics/posts. You will not receive any answer for your question above on "meetup" forum section, cause it is a technical problem and has nothing to do with Prestashop meetups. I'm moving your question to "general forum section" in this case.

[prestamodulo]

Do one thing copy the url from browser and paste here so we can know you are trying to open a correct page.

[abrogard]

Sorry about not paying attention.  I swear this was the only - that was - the only place open to me when I was trying to find a place to post.

Do you mean the URL of my shop, where I'm trying to do all this?  Here:  

Edited July 28, 2019 by selectshop.at
URL Link removed by mod for security reasons (see edit history)

[prestamodulo]

On 7/24/2019 at 10:03 AM, abrogard said:

Do you mean the URL of my shop, where I'm trying to do all this?  Here: 

Yes but when you see the error copy the url Also turn on debug mode.

To turn on debug mode connect with ftp go to folder config > define.inc.php

and change this code.

if (!defined('_PS_MODE_DEV_')) {
define('_PS_MODE_DEV_', false);
}

To:

if (!defined('_PS_MODE_DEV_')) {
define('_PS_MODE_DEV_', true);
}

 

Edited July 28, 2019 by selectshop.at
URL Link removed by mod for security reasons (see edit history)

[abrogard]

ah, okay, I'll get onto the debug thing, meanwhile here's the url when the error is showing:

 

Edited July 28, 2019 by selectshop.at
URL Link removed by mod for security reasons (see edit history)

[prestamodulo]

Are you login in to the account with super user ?

Also make sure all files are there you can copy missing files by downloading the same version of prestashop 

[abrogard]

This is a windows install.  I'm an admin account. 

I enabled debug mode.  Then I refreshed.  I see no changes.

I am downloading 1.6.1.18  to my pc.   How do you suggest I check the files between the two?  I unzip  this download on my pc.   Then how to compare with the install on my host?  Eyeball, bit by bit?  Where's the most probable location for missing files for a problem like this?

 

Hmmm...  now Filezilla can't get a directory listing.  I think my host might be screwing things up a bit.  Filezilla didn't like the certificate when connecting.

I guess I'll have to talk to 3iX.   Not tonight.  Have to take it up again tomorrow....

 

 

Edited July 24, 2019 by abrogard (see edit history)

[selectshop.at]

Prestashop never worked 100% on windows platforms. On windows servers you cannot manage rights file and folder based, therefore you will get just these "not found" errors. Please use Linux. Directory listing is a risk for every server, you should never give permission to that !! BTW please never add links on public forum to your shop admin page.

[abrogard]

My shop is not on a Windows platform.  I just deleted a mistaken post I made about it.

I have a windows PC.  I've got all the new Presta shop files here on it.

My Presta shop is on my Host's server.  He's running Unix.

I can upload all these files to there.  Question is how to find the 'missing' files amongst the > 1000 files in a Presta install set?

 

 

 

Edited July 28, 2019 by abrogard (see edit history)

[selectshop.at]

How to find the files: You are using which PS version ?

You can see the resumee of Prestashop's health on the tab "advanced parameters -> configuration information" and there on the "List of changed/missing files"

For PS 1.7. "advanced parameters -> information"

[abrogard]

i decided to start again so renamed the old installation folder to 'oldpresta' and downloaded and installed a  new  version from  my host's installer tool.  Thinking that would  bring me up to date.

But it has installed 1.6.24 is all, where I had 1.6.18 -  and in fact 1.7 seems to be the standard for today, right?

[selectshop.at]

Yes PS 1.7. is standard now. PS 1.6. is end of life and will be maintained only on volunteer basis. Nevertheless you can install older versions by downloading it from here: https://www.prestashop.com/en/previous-versions

Descompact the zip and upload it via Filezilla to your FTP manually. Before install you need to add a new database via cPanel to your webspace.