T-bird Posted July 22, 2019 Share Posted July 22, 2019 I've been trying to set up the email configuration in Customer Service Options but I keep getting the messages "IMAP configuration is not correct" or "Cannot connect to the mailbox : [CLOSED] IMAP connection broken (server response)". The IMAP settings (URL, username, port & password) are correct according to my server but I just cannot get this to work. I've tried various different configurations of the YES/NO buttons on the IMAP options but no joy. Also tried configuring it for POP3 but I get the same messages. Anyone know how to set this up? Link to comment Share on other sites More sharing options...
Uyoga Posted October 2, 2019 Share Posted October 2, 2019 Hi I'm experiencing the same issue on version 1.7.6.1, did you manage to get it sorted out? Thanks! Link to comment Share on other sites More sharing options...
T-bird Posted October 5, 2019 Author Share Posted October 5, 2019 Hi, Nope, I never did. No one responded and I couldn't find a solution so I just removed all the IMAP settings to disable the feature. Link to comment Share on other sites More sharing options...
Uyoga Posted October 7, 2019 Share Posted October 7, 2019 ooook Thanks. I'll open a thread in the Spanish forums and if I get any answer I'll revert here. Link to comment Share on other sites More sharing options...
khemia Posted May 14, 2020 Share Posted May 14, 2020 I have the same problem... any solution ? Link to comment Share on other sites More sharing options...
khemia Posted May 14, 2020 Share Posted May 14, 2020 try this. Works for me: 1 4 Link to comment Share on other sites More sharing options...
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