prestashop friendly url images not showing [1.7.6.0][SOLVED]

[prestol]

update 201907211703:

SOLUTION
Add the perserve host diretive on in the virutalhost configuration file

 

root@vmhost: vi /etc/httpd/conf.d/vm1.conf

...

ProxyPreserveHost On

...

description of solution:

host used the wrong ip address to access images because of missing directive for reverse proxy

 

 

------------

problem:

images not showing when firenndly URL is turned ON (SEE IMAGE BELOW)

IMAGES CAN BE SEEN FROM BACKOFFICE

 

SETUP:
This prestashop instance is on an internal network not accessible publicly inside a VM

installed php modules: 

rh-php72 rh-php72-php rh-php72-php-xml rh-php72-php-gd rh-php72-php-intl rh-php72-php-zip rh-php72-php-common rh-pgp72-php-mbstring

mod_rewrite is turned on in apache

selinux is in permissive mode currently for debugging

apache is the owner of /var/www/html

FOR TESTING PURPIOSES ALL FILES IN /VAR/WWW/HTML IS CHMOD 777 (NOT RECOMMENDED FOR PRODUCTION)

.htaaccess file is automatically generated when activating/deactivating friendly urls

 

info_outline Configuration information

This information must be provided when you report an issue on our bug tracker or forum.

info_outline Server information

Server information Linux #1 SMP Tue Jun 18 16:35:19 UTC 2019 x86_64

Server software version: Apache/2.4.6 (CentOS) PHP/7.2.10

PHP version: 7.2.10

Memory limit: 128M

Max execution time: 30

Upload Max File size: 2M

info_outline Database information

MySQL version: 5.5.60-MariaDB

MySQL server: 127.0.0.1

MySQL name: prestadb

MySQL user: prestauser

Tables prefix: presta_

MySQL engine: InnoDB

MySQL driver: DbPDO

info_outline Store information

PrestaShop version: 1.7.6.0

Shop URL: http://vm1.com/

Shop path: /var/www/html

Current theme in use: classic

info_outline Mail configuration

Mail method: You are using the PHP mail() function.

info_outline Your information

Your web browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

info_outline Check your configuration

Required parameters: OK

Optional parameters: OK

 

I HAVE

Deleted .htaccess file and turned friendly urls on (rm -rf /var/www/html/.htaaccess, BACKOFFICE > SHOP PARAMETERS > URL & SEO > FRIENDLY URLS > CHECKED ). The .htaccess file is regernerated with the following contents:

 

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on


#Domain: vm1.com
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^api(?:/(.*))?$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteCond %{HTTP_HOST} ^vm1.com$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/font-woff .woff
AddType font/woff2 .woff2
<IfModule mod_headers.c>
	<FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|svg)$">
		Header set Access-Control-Allow-Origin "*"
	</FilesMatch>
</IfModule>

#If rewrite mod isn't enabled
ErrorDocument 404 /index.php?controller=404

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

 

SHOP PARAMETERS > SEARCH >  Add missing products to the index  &  Re-build the entire index 

DESIGN > IMAGE SETTINGS > REGENERATE THUMBNAILS

 

--------------------------------------------------------------------------------------------------------------

how can fix this? 

 

 

 

 

 

 

 

 

 

 

more images:

debug image

PHP FILE

  

 

FRIENDLY URLS OFF

 

FRIENDLY URLS ON

Edited July 21, 2019 by prestol (see edit history)

[nobreferreira]

Hi,

I have the same issue...
Any clue on how to solve it?

Cheers.

[Msaustral]

Hi for those that have not yet found a solution, one possible cause is that the product has not link_rewrite value.

Go to the table ps_product_lang -> link_rewrite, it MUST have information, otherwise there is no information to build the image URL when URL friendly is active

Hope it helps!