Kogkalidis Posted July 19, 2019 Share Posted July 19, 2019 (edited) I have a client using 1.7.4.4. There is no way of sending emails to regular actions (such as on registration, on order confirmation etc). I tried to install 1.7.5.2 on the same server, still no email. We changed the server, installed automatic 1.7.5.2 (via a softaculous-like application) still no email. Automatic on my own - dedicated - server (1.7.5.2) no email. Manual 1.7.5.2 on my own server can send an email, manual on client not. I put SMTP with correct credentials, send confirmation but no email. Back to PHP mail() error again. I am going insane (and the client as well). I don't know what else to do. Edited July 19, 2019 by tapanda.gr Typo (see edit history) Link to comment Share on other sites More sharing options...
Rhobur Posted July 20, 2019 Share Posted July 20, 2019 If the test email gets sent but not the transactional email it most likely means you do not have the mailalert module installed and activated. Link to comment Share on other sites More sharing options...
Kogkalidis Posted July 20, 2019 Author Share Posted July 20, 2019 No, the test mail is not being sent, as well. And as far as I know the mailalert module is irrelevant to the default actions (such as order confirmation). It takes action to inform the store owner about an order or to send a message to the customer when an out-of-stock product is back in stock. Link to comment Share on other sites More sharing options...
gorkij77 Posted July 23, 2019 Share Posted July 23, 2019 I know this one. I had to install the SendInBlue module and sign up for their servers. It's an internal mailing error related to ICU and the server side. Here's the github bonanza of fun ; https://github.com/PrestaShop/PrestaShop/issues/11933 Internal mail is still throwing error codes as per 1.7.6.0 albeit it should've been fixed by now... Link to comment Share on other sites More sharing options...
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