Solved: Cannot update modules

[Stickybit]

Hi guys'n gals

I can no longer update modules. I get the following error on all attempts on upgrading a module:

Error! Could not perform action update for module undefined

Any hints on that one?

Edited July 17, 2019 by Stickybit (see edit history)

[joseantgv]

I would download module from your Addons account and then upload it from Backoffice.

[Stickybit]

That dosn´t work either (it used to work). I get the following error while trying to upload a module: 

-------------------------------------------

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

-------------------------------------------

Is there a log file, where I might get som usefull infomation?

 

Edited August 19, 2019 by Stickybit
Added screenshot with PrestaShop information (see edit history)

[Stickybit]

Switched on Debug mode .. at got the error below. The I removed the folder modules/ps_emailalerts .. and upgrading / installing modules started working again.

 

[Carbone]

Hi all,

we got the same problem.

Version 1.7.7.7 we cannot update modules anymore. Every module shows the following error:

Cannot upgrade module ABC. Unfortunately, the module did not return additional details.

Any idea how this can be fixed?

Thanks

[joseantgv]

En 16/9/2021 a las 10:58 AM, Carbone dijo:

Hi all,

we got the same problem.

Version 1.7.7.7 we cannot update modules anymore. Every module shows the following error:

Cannot upgrade module ABC. Unfortunately, the module did not return additional details.

Any idea how this can be fixed?

Thanks

Enable DEBUG mode to check if there's more info.

[Carbone]

Thanks Jose!

I have the same issue that i cannot update modules. I had 1.7.7.7 and now upgraded to 1.7.7.8 and still cannot upgrade.
When I enable debug and go to module update page the first error comes here:

 

and then I try to update a module and then same error comes "Cannot upgrade module ABC. Unfortunately, the module did not return additional details." but where can i see the log now? 

thanks!

[joseantgv]

I'm not sure if this error is related with the upgrade, but please send it to your hosting.

[koppel24]

Hallo, ich hatte auch das Problem mit dem "Upgrade" der Module.

Folgende Problem hat den "error" erzeugt.

Die Einstellungen bei meinem Hoster für die PHP-Unterstützung waren falsch.

Mit folgender Einstellung ging es dann:

PHP-Unterstützung: (PHP-Version 8.1.24), PHP ausführen als "FPM-Anwendung (nginx)"

(Als "Apache" und PHP-Version 7.4 ging das Upgrade der Module nicht.)

 

Vielleicht hilft es ja