memphis bleek Posted July 12, 2019 Share Posted July 12, 2019 Hi, I find myself with this error for two days, this error makes that customers can not see validation of their order. How to settle please? Fatal error: Uncaught ImagickException: WriteBlob Failed `/tmp/prestashop/app/cache/dev/tcpdf/mska_070173ec7c57d0a14f9384adb316e6d1' @ error/png.c/MagickPNGErrorHandler/1643 in /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php:8618 Stack trace: #0 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(8618): Imagick->writeimage('/tmp/prestashop...') #1 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(8078): TCPDF->ImagePngAlpha('/home/clients/2...', 10, -26.852305555556, 450, 150, 95.000072222222, 31.666690740741, 'PNG', '', 'B', false, 300, '', '070173ec7c57d0a...') #2 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(23818): TCPDF->Image('/home/clients/2...', 10, -26.852305555556, 95.000072222222, 31.666690740741, 'png', '', 'B', false, 300, '', false, false, 0, false, false, true) #3 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(23214): TCPDF->openHTMLTagHandler(Array, 5, true) #4 /home/clients/2679e68c9bc in /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php on line 8618 Link to comment Share on other sites More sharing options...
apkhub Posted July 13, 2019 Share Posted July 13, 2019 how to solve fatal error? Im getting this error which i am accessing blustack pro. Link to comment Share on other sites More sharing options...
musicmaster Posted July 13, 2019 Share Posted July 13, 2019 23 hours ago, memphis bleek said: Hi, I find myself with this error for two days, this error makes that customers can not see validation of their order. How to settle please? Fatal error: Uncaught ImagickException: WriteBlob Failed `/tmp/prestashop/app/cache/dev/tcpdf/mska_070173ec7c57d0a14f9384adb316e6d1' @ error/png.c/MagickPNGErrorHandler/1643 in /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php:8618 Stack trace: #0 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(8618): Imagick->writeimage('/tmp/prestashop...') #1 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(8078): TCPDF->ImagePngAlpha('/home/clients/2...', 10, -26.852305555556, 450, 150, 95.000072222222, 31.666690740741, 'PNG', '', 'B', false, 300, '', '070173ec7c57d0a...') #2 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(23818): TCPDF->Image('/home/clients/2...', 10, -26.852305555556, 95.000072222222, 31.666690740741, 'png', '', 'B', false, 300, '', false, false, 0, false, false, true) #3 /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php(23214): TCPDF->openHTMLTagHandler(Array, 5, true) #4 /home/clients/2679e68c9bc in /home/clients/2679e68c9bcae49db9794429c20ae292/web/tools/tcpdf/tcpdf.php on line 8618 Strange story: an Imagemagick error in an order validation. When you search for "ImagickException: WriteBlob Failed" on the internet you see that it is usually rights related. Did you check for that? Link to comment Share on other sites More sharing options...
memphis bleek Posted July 13, 2019 Author Share Posted July 13, 2019 Hi What do you mean by rights? I do not understand What do you think ? Link to comment Share on other sites More sharing options...
selectshop.at Posted July 13, 2019 Share Posted July 13, 2019 On rights it is meant the chmod set to file or folders on your FTP. Which chmod is set to the folder /tools/tcpdf ? and which to the file /tools/tcpdf/tcpdf.php ? The folder and sub-folder should have writing rights. This means chmod at least 0755 and the file 0644. Link to comment Share on other sites More sharing options...
memphis bleek Posted July 13, 2019 Author Share Posted July 13, 2019 I found the file and the file you mentioned but I do not understand what to do next? How to check your request please? Link to comment Share on other sites More sharing options...
memphis bleek Posted July 15, 2019 Author Share Posted July 15, 2019 Help me please Link to comment Share on other sites More sharing options...
musicmaster Posted July 15, 2019 Share Posted July 15, 2019 42 minutes ago, memphis bleek said: Help me please Did you google what chmod means? Did you do it your self? If you don't want to invest time to try things and to report back what you found you should hire someone. This is a forum where shop maintainers help each other. Not a place to get your shop maintained for free. 1 Link to comment Share on other sites More sharing options...
hakeryk2 Posted July 15, 2019 Share Posted July 15, 2019 23 minutes ago, musicmaster said: This is a forum where shop maintainers help each other. Not a place to get your shop maintained for free. This should be posted at the heading of this forum. Pure gold. 💕 Link to comment Share on other sites More sharing options...
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