nickjonson Posted July 11, 2019 Share Posted July 11, 2019 I have set up an email, but when a customer places an order, I do not receive a response to my email. What I need to do? Link to comment Share on other sites More sharing options...
MigrationPro Posted July 11, 2019 Share Posted July 11, 2019 Hello, I think we can help you but we need shop credentials and can't say exact reason without checking the issue. if you can just send me the shop access credentials to PM 1 Link to comment Share on other sites More sharing options...
ecommerce16 Posted July 11, 2019 Share Posted July 11, 2019 you need to install and configure the module mail alerts You can find it in the module catalogue 1 Link to comment Share on other sites More sharing options...
nickjonson Posted July 12, 2019 Author Share Posted July 12, 2019 3 hours ago, Curious said: you need to install and configure the module mail alerts You can find it in the module catalogue thank you. I followed and I received an order for my email. Link to comment Share on other sites More sharing options...
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