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demax81

demax81

ello,

I have encountered a Prestahsop problem that I have not been able to solve.

I have installed Prestashop 1.7 on different websites and with different versions of Prestashop 1.7 and the same thing happens in all of them.

When a new customer makes a purchase and writes his address, he impatiently clicks the continue button several times.

This, what it does, is to keep several copies of the address.

Sometimes, when the client continues to the section to select carrier, the id of the address must be lost and shows that there are no carriers for that address.


In this video the client clicks several times on the continue button

https://drive.google.com/file/d/1h6Iu3p7Vvy-4ujVMYSq47AXDeGOHJnhz/view

 


In this video the client only clicks once on the continue button

https://drive.google.com/file/d/1Q5RRyzdtZS-WOeAZV_jRxU8CjXljQg80/view

Has anyone else happened to this?
Does this problem have a solution?

Thanks!.

demax81

demax81

ello,

I have encountered a Prestahsop problem that I have not been able to solve.

I have installed Prestashop 1.7 on different websites and with different versions of Prestashop 1.7 and the same thing happens in all of them.

When a new customer makes a purchase and writes his address, he impatiently clicks the continue button several times.

This, what it does, is to keep several copies of the address.

Sometimes, when the client continues to the section to select carrier, the id of the address must be lost and shows that there are no carriers for that address.


In this video the client clicks several times on the continue button


In this video the client only clicks once on the continue button

https://drive.google.com/file/d/1Q5RRyzdtZS-WOeAZV_jRxU8CjXljQg80/view

Has anyone else happened to this?
Does this problem have a solution?

Thanks!.

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