Jump to content

Prestashop duplicates the customer's address and indicates that there is no carrier


demax81

Recommended Posts

ello,

I have encountered a Prestahsop problem that I have not been able to solve.

I have installed Prestashop 1.7 on different websites and with different versions of Prestashop 1.7 and the same thing happens in all of them.

When a new customer makes a purchase and writes his address, he impatiently clicks the continue button several times.

This, what it does, is to keep several copies of the address.

Sometimes, when the client continues to the section to select carrier, the id of the address must be lost and shows that there are no carriers for that address.


In this video the client clicks several times on the continue button

https://drive.google.com/file/d/1h6Iu3p7Vvy-4ujVMYSq47AXDeGOHJnhz/view

 


In this video the client only clicks once on the continue button

https://drive.google.com/file/d/1Q5RRyzdtZS-WOeAZV_jRxU8CjXljQg80/view

Has anyone else happened to this?
Does this problem have a solution?

Thanks!.

Edited by demax81 (see edit history)
Link to comment
Share on other sites

  • 1 year later...
  • 1 year later...

Problem is still here, and is related to a multiple click on the Continue button.

 

I spend hours to find a solution, I can not find.

If I set the button disabled with Jquery after the first click, it does nothing on Adding an adress, and works only in modifying an address, but does not send the form as the button is disabled.

Then I try just to hide it, but I do not understand why nothing appends on creating... This is a major bug, and I can not find any serious fix...

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...