joostjoost Posted July 8, 2019 Share Posted July 8, 2019 I try to make a custom order, but I can't search for customers. How come? In the next page, I am not able to search for products. Thank you in advance. Link to comment Share on other sites More sharing options...
NemoPS Posted July 15, 2019 Share Posted July 15, 2019 Press f12 to bring up the debug window. Is there any error in the console tab? Link to comment Share on other sites More sharing options...
CedCommerce Team Posted July 15, 2019 Share Posted July 15, 2019 Hi, Seems a js error. Enable the debug mode and check the response for search in network tab of your browser Link to comment Share on other sites More sharing options...
joostjoost Posted July 18, 2019 Author Share Posted July 18, 2019 how to start debug mode? I am using prestashop 1.6 on macbook with chrome. Link to comment Share on other sites More sharing options...
NemoPS Posted July 18, 2019 Share Posted July 18, 2019 Login via ftp, then reach the config/ folder and open defines.inc.php. Set PS_MODE_DEV to true Link to comment Share on other sites More sharing options...
joostjoost Posted July 25, 2019 Author Share Posted July 25, 2019 Thank you, I changed it in back office, but debug modes doesn't show. It still looks the same When I use F12, this is what it looks like: How to solve this problem? Thank you in advance! Link to comment Share on other sites More sharing options...
NemoPS Posted July 25, 2019 Share Posted July 25, 2019 Can you click on console, then try searching? See if anything pops up in red Link to comment Share on other sites More sharing options...
joostjoost Posted July 25, 2019 Author Share Posted July 25, 2019 Thank you. This is what it said: Can I just replace this file with a clean file from github? Link to comment Share on other sites More sharing options...
joostjoost Posted July 25, 2019 Author Share Posted July 25, 2019 Link to comment Share on other sites More sharing options...
NemoPS Posted July 26, 2019 Share Posted July 26, 2019 Hmm that shouldn't break the search though. Does it look like it's firing an ajax call in the Network tab? Link to comment Share on other sites More sharing options...
joostjoost Posted July 26, 2019 Author Share Posted July 26, 2019 7 minutes ago, NemoPS said: Hmm that shouldn't break the search though. Does it look like it's firing an ajax call in the Network tab? It doesn’t show anything when I press the search button. Or what exactly do you mean? Link to comment Share on other sites More sharing options...
NemoPS Posted July 29, 2019 Share Posted July 29, 2019 https://www.screencast.com/t/SVmhXtGnV before clicking the button, navigate to this tab (network). Clear the console by pressing the button I highlighted, then click and see if a new entry appears, If so, see if it gets red. If not, click on it and see its response. You might want to enable debug mode in prestashop when you do this. Link to comment Share on other sites More sharing options...
joostjoost Posted July 30, 2019 Author Share Posted July 30, 2019 Thank you for your response! Tried both with and without debug mode, nothing happens. I have to create an invoice for a customer, is it possible to just replace a file so this is possible again? Link to comment Share on other sites More sharing options...
NemoPS Posted August 2, 2019 Share Posted August 2, 2019 without knowing what is broken, no Link to comment Share on other sites More sharing options...
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