decimoarte Posted July 5, 2019 Share Posted July 5, 2019 hello good morning everyone has a problem with some data that appear in the prestashop backoffice. In the section on customer management for sale, I see a figure but then in orders, in the same client I see another, it does not make much sense since customers have only made 1 order and should match, someone can help me Thank you Link to comment Share on other sites More sharing options...
NemoPS Posted July 8, 2019 Share Posted July 8, 2019 What order id is listed if you click on the customer? Link to comment Share on other sites More sharing options...
decimoarte Posted July 8, 2019 Author Share Posted July 8, 2019 The order is not similar when you click in the order os client this price is not similiar For example, the normal order y órders page is 40,35 bit id you enter of client Paga the total is other... thanks Link to comment Share on other sites More sharing options...
NemoPS Posted July 10, 2019 Share Posted July 10, 2019 Yes, my question is which one is the correct one according to the customer's cart. Are you sure the customer did not check out twice as guest with the same email? Check the customer's ID. Link to comment Share on other sites More sharing options...
decimoarte Posted July 10, 2019 Author Share Posted July 10, 2019 Hello no, the user just made a purchase, I've verified Thank you Link to comment Share on other sites More sharing options...
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