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Puppo

Puppo


SOLVED

Hello

I'm using PS 1.6.x with Multishop enabled. Everything is working fine.
We use Point of Sale (POS) Modules for our transactions in our offline store. Works fine.
Online Shop works also fine.

I have activated a second shop (for the new offline store that we will open) so we can have different stock and POS for each store.
Now we like to share the customers between the shops, but the option in our Multishop are greyed out, I can't activat Customer sharing.
Please see the attachment and Treestructure below.

So I have two questions:

1. How can I activate customer sharing when it is greyed out?
2. How can I move a shop in our multishoptree from one Group to a other Group?  -> I have a third shop for B2B and this customers should no be shared.

Thank you for help!
      Mario

PS: sorry for my english. I hope you unerdstand my Questions.

 

Multishop Treestructure at the moment:
B2B Group
       empty

Default Group
      Shop 1
      Shop 2
      B2B Shop

Multishop Goal Treestructure
B2B Group
       B2B Shop

Default Group (Customer Sharing active)
       Shop 1    Online and Offline Shop
       Shop 2   Offline Shop

Mulitshop Customer share gray.png

Puppo

Puppo

Hello

I'm using PS 1.6.x with Multishop enabled. Everything is working fine.
We use Point of Sale (POS) Modules for our transactions in our offline store. Works fine.
Online Shop works also fine.

I have activated a second shop (for the new offline store that we will open) so we can have different stock and POS for each store.
Now we like to share the customers between the shops, but the option in our Multishop are greyed out, I can't activat Customer sharing.
Please see the attachment and Treestructure below.

So I have two questions:

1. How can I activate customer sharing when it is greyed out?
2. How can I move a shop in our multishoptree from one Group to a other Group?  -> I have a third shop for B2B and this customers should no be shared.

Thank you for help!
      Mario

PS: sorry for my english. I hope you unerdstand my Questions.

 

Multishop Treestructure at the moment:
B2B Group
       empty

Default Group
      Shop 1
      Shop 2
      B2B Shop

Multishop Goal Treestructure
B2B Group
       B2B Shop

Default Group (Customer Sharing active)
       Shop 1    Online and Offline Shop
       Shop 2   Offline Shop

Mulitshop Customer share gray.png

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