GlennR2V Posted June 4, 2019 Share Posted June 4, 2019 Hello Community, I'm seeking advice regarding a theme I bought a while ago. Since I installed it, it has given me nothing but trouble, it's error after error and all i get is replies requesting my credentials for ad-hoc fixes. I have spent more time testing the site for errors than actually loading products for the store. Moreover when I tried to talk to the theme support requesting a reason why a poorly coded theme is sold to the public, all i get is replies written in poor English, the likes of "We fixed your issue. Thank you!", "And we checked your site, it's working", when they clearly haven't because i keep finding more errors. I'm seeking a fair solution but the developer does nothing but reply in a machine manner, I assume they don't understand or just refuse to acknowledge my claims. Is there a way to get a refund or have somebody from Prestashop to intercede on my behalf? Because after all the so called fixes, the theme itself is faulty and paying 105 dollars for a theme that isn't fully functional is a robbery. Link to comment Share on other sites More sharing options...
MichaelEZ Posted June 4, 2019 Share Posted June 4, 2019 Can u link that theme? Link to comment Share on other sites More sharing options...
GlennR2V Posted June 4, 2019 Author Share Posted June 4, 2019 Hello Michael, This is the theme URL https://addons.prestashop.com/en/home-garden-themes/26954-furniture-save-showroom.html Link to comment Share on other sites More sharing options...
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