I have a Prestashop installation which has worked fine for 2+ years.
Prestashop Version 1.6.1.8
About a month ago - unable to login to BackOffice (admin)
Entering wrong email or password gives an error - "Employee does not exist or password provided is incorrect"!
Correct details simply keeps asking for password
I've tried Resetting the password - same
(also tried a new install of 1.6 although slightly newer > created same user and copied the encryped password)
My Host is set to PHP 5.6 but have tried 7.0 (7.1 just fails!)
I have Flushed the Cache deleted files in Smarty\cache
I've RESTORE an old backup made in Nov2018 to another domain and folder ie. presta
I've tried Chrome, IE, Firefox and Edge - cache cleared
Same issue *** Now this is worrying ***
Are there any Developers willing to help me fix the issue - PAID OF COURSE!!
I notice Prestashop Ticket based support no longer offers password recovery ticket