Error 500 en Backoffice Prestashop 1.7.5.2

[cutty7up]

Hola Buenas tardes tengo un problema con mi tienda online. De manera aleatoria cada cierto tiempo, puede ser 4 dias, 1 semana... me da un error 500 cuando intento acceder al Backoffice de mi tienda simplemente metiendo y modificando articulos, sin instalar ningún modulo ni nada especial. 

Hemos borrado cache y nada, tambien estuve mirando y borre estos archivos y nada:

• www/var/cache/_prod/classes.map
• www/var/cache/_prod/classes.php

Tuve que llamar a mi hosting y tuvieron que reiniciar el servidor web y parece que empezó a funcionar.

Este es el error que me indican desde el hosting:

[Tue May 28 08:27:04.274861 2019] [:error] [pid 23833] [client 188.78.22.26:49727] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34, referer: https://www.librephonia.com/admin443a84cyn/index.php?controller=AdminLogin&token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
[Tue May 28 08:27:15.969631 2019] [:error] [pid 23683] [client 188.78.22.26:49733] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:27:17.505677 2019] [:error] [pid 23218] [client 188.78.22.26:49734] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:27:19.254854 2019] [:error] [pid 23820] [client 188.78.22.26:49738] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:27:20.417658 2019] [:error] [pid 23692] [client 188.78.22.26:49740] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:27:45.649005 2019] [:error] [pid 23791] [client 188.78.22.26:49747] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:27:54.277167 2019] [:error] [pid 23218] [client 188.78.22.26:49748] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:31:38.404804 2019] [:error] [pid 24079] [client 188.78.22.26:49800] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:31:41.508690 2019] [:error] [pid 24088] [client 188.78.22.26:49799] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:32:05.067220 2019] [:error] [pid 24069] [client 188.78.22.26:49808] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:32:13.992657 2019] [:error] [pid 24084] [client 188.78.22.26:49810] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 0
[Tue May 28 08:33:27.561423 2019] [:error] [pid 24321] [client 188.78.22.26:49827] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34, referer: https://www.librephonia.com/admin443a84cyn/index.php?controller=AdminLogin&token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
[Tue May 28 08:58:59.306719 2019] [:error] [pid 26240] [client 188.78.22.26:49986] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 08:59:36.621755 2019] [:error] [pid 26504] [client 188.78.22.26:50048] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34
[Tue May 28 09:02:20.973862 2019] [:error] [pid 26677] [client 188.78.22.26:50035] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 34, referer: https://www.librephonia.com/admin443a84cyn/index.php?controller=AdminLogin&token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
[Tue May 28 09:02:55.651599 2019] [:error] [pid 27856] [client 188.78.22.26:50055] PHP Fatal error:  Cannot redeclare class AppKernel in /srv/neoatica/hosting/00000075/librephonia.com/web/www/app/AppKernel.php on line 0, referer: https://www.librephonia.com/admin443a84cyn/index.php?controller=AdminLogin&token=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

¿Por favor alguien me puede ayudar? He estado buscando información por todos lados y no veo nada que me pueda ayudar. Alguien que sepa que puede pasar o como de alguna pista si puede ser de un modulo el template el hosting... Muchas gracias de antemano a todos.

 

[solucioneseb]

Buenos dias,

Como idea...

https://github.com/symfony/symfony/issues/25334

Intenta revisar que versión de PHP utilizas y que no de problemas con la versión de PS,

Salds!