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Problem on Product page


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Hello, 

I have a very big problem on my website www.rdelune.com

1/ When we click on a product and we go on the product page,  when we click on a size, there is the message  "An error occurred while processing your request" 

2/ And also the image of the product changes to an other image of another product but we stay on the same page when we just decide to change the size.

 

Could you help me please ? 

Thank you very much 

Regards 

 

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Hello 

Thank you very much for your messages 

Now i have  big problems :

1. the customers can not pay because there is not anymore an option to pay when there are in the cart 

2. I put 0 in stock, but the customer can add to the cart the product but they are not in stock 

 

Could you help me please ? I have seen that i have loose many orders since i have these problems 

 

Regards 

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En 21/5/2019 a las 4:28 PM, lunelune dijo:

Hello, 

I have a very big problem on my website www.rdelune.com

1/ When we click on a product and we go on the product page,  when we click on a size, there is the message  "An error occurred while processing your request" 

2/ And also the image of the product changes to an other image of another product but we stay on the same page when we just decide to change the size.

 

Could you help me please ? 

Thank you very much 

Regards 

 

Hello,

I have the same problem you mention, both number 1 and number 2.

Have you found a solution? I would appreciate it if you would help me.

Thank you very much

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