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Orders for following carts (id) could not be created because of email error


Joellez

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Hello, i have Prestashop 1.6.1.11 and the PayPal v3.12.1

I get the error message in live and sandbox mode

frontend

Aus technischen Gründen können zurzeit keine Zahlungen verarbeitet werden.
Erneut versuchen?

backend
Orders for following carts (id) could not be created because of email error
0 - verkauf@********.de

You must change the e-mail in the module configuration with the one displayed above

What does this error message mean, go to another shop the Client ID and Secret is working.

Thank you 

Danny from Germany
 

paypal.jpg

paypal1.jpg

Edited by Joellez
Fehler (see edit history)
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The form field to place the paypal professional account email is hidden.
It appears when you select the full evolution paypal checkbox.

So I clicked on paypal integral evolution, I entered my email, I clicked on to put back paypal integral (without evolution).
and I validated.
It took well the email into account and it erased in the database the errors that displayed this email and there is no more error message for me.

----

Le champ de formulaire pour placer l'email du compte professionnel paypal est caché.
Il apparait quand on selectionne la checkbox paypal intégral evolution.

Du coup j'ai cliqué sur paypal intégral evolution, j'ai entré mon email, j'ai recliqué sur pour remettre paypal intégral ( sans evolution)
et j'ai validé.
Ca a bien pris l'email en compte et ça a effacé dans la base de données les erreurs qui affichait cet emai et il n'y a plus de message d'erreur chez moi.

 

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