1026658_1508429395 Posted May 14, 2019 Share Posted May 14, 2019 Hi, please i need help. Hackers enter in my laptop and took all my data, deleted all, make my laptop empty, free of any information. So, in this situation how i can open NOW my back-office of my web-page www.elf-sage.com made in 2014, as i remember, not so sure ? Your prompt reply will be highly appreciated, thank you Link to comment Share on other sites More sharing options...
joseantgv Posted May 15, 2019 Share Posted May 15, 2019 Access to the FTP and check the admin folder name. 1 Link to comment Share on other sites More sharing options...
1026658_1508429395 Posted May 15, 2019 Author Share Posted May 15, 2019 Wow, thank you very much; let me try now and i will be back with confirmation. Link to comment Share on other sites More sharing options...
1026658_1508429395 Posted May 15, 2019 Author Share Posted May 15, 2019 I succeeded I contacted the company that hosted my site and this, at my request, gave me the back-office link and having user & pass i opened, it was so simple, my God. Thank you very much dear support - joseantgv 1 Link to comment Share on other sites More sharing options...
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