Bas_1981 Posted May 5, 2019 Share Posted May 5, 2019 Hi Guys, On my shop I have a strange problem... Sometimes the images disappear in the frontend: If I click on the link, the image is normal visible, and also the "quickview" works fine. In the backend the image is also there. If I upload the image again, the image of this product is visible again at the frontend, but then the image of an other product is disappeared. I'm currently running on PS 1.7.5.0 and didn't added some new modules. Is there anyone who has an idea what the solution can be? Many thanks in advance for you help! Link to comment Share on other sites More sharing options...
musicmaster Posted May 6, 2019 Share Posted May 6, 2019 Maybe a timeout? Have a look in the console of your browser (F12). Link to comment Share on other sites More sharing options...
Bas_1981 Posted May 13, 2019 Author Share Posted May 13, 2019 Thank you for your answer, it was okay for a few days, now the problem is back again. I checked with F12 and I see this: It seems that the images are broken? But why does it happen al the time? Link to comment Share on other sites More sharing options...
musicmaster Posted May 13, 2019 Share Posted May 13, 2019 What happens when you click the links in the error messages? Link to comment Share on other sites More sharing options...
Bas_1981 Posted May 30, 2019 Author Share Posted May 30, 2019 On 5/13/2019 at 5:03 PM, musicmaster said: What happens when you click the links in the error messages? The problem was away for a long time, but today I discoverd it was back again. If I press F12 and click on the link (arrow 1) the file is selected at arrow 2. I really don't understand what happens there all the time Some-one who has an idea what to check or change? Bas Link to comment Share on other sites More sharing options...
musicmaster Posted May 30, 2019 Share Posted May 30, 2019 1) disable pretty urls and cache. It is hard to look for files with edited paths. 2) woff and webp are rather new formats. So I would start focusing on the ttf files. Link to comment Share on other sites More sharing options...
Bas_1981 Posted August 26, 2019 Author Share Posted August 26, 2019 Long time ago, but today I discoverd the problem still exist... The most strange thing at all, is when looking the webshop on my mobile, there are other images disappeared then on my laptop 🤔 On 5/30/2019 at 11:09 AM, musicmaster said: 1) disable pretty urls and cache. It is hard to look for files with edited paths. 2) woff and webp are rather new formats. So I would start focusing on the ttf files. 1) wil it solve to disable cache? or will it be easier to look for the rootcause? 2) what should I do with the TTF files? In the frontpage, they are all original Really hope someone can and will help me! I really don't know where to start with solving this problem. Link to comment Share on other sites More sharing options...
MuniGod Posted January 30, 2022 Share Posted January 30, 2022 Did you fixed this problem? Link to comment Share on other sites More sharing options...
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