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Stéphane V

Stéphane V

HI,

Using Prestashop 1.7.5.1 with a 1-click install on OVH :

  • I can access to the public shop : OK
  • I can't access to the admin URL : Error 500, without any message, (followed by a Error 404 for the favicon, i think this is not the issue)

I activated the debug mode in config/defines.inc.php with

define('_PS_MODE_DEV_', true);

And I got the complete access to the admin area, without any Error 500...

Where is the error gone ?

--> If I revert _PS_MODE_DEV_ to false, I get the error 500 back, even when deactivating all non-prestashop modules and putting the default theme...

I did not find any error 500 in the server log (even when it happens with _PS_MODE_DEV_ set to false).

How can I diagnose such an error ? Any idea ? I take in consideration even the "fancy" ideas... because I have no more ideas to solve this....

 

Capture d’écran de 2019-05-03 12-01-10.png

Capture d’écran de 2019-05-03 12-03-35.png

Stéphane V

Stéphane V

HI,

Using Prestashop 1.7.5.1 with a 1-click install on OVH :

  • I can access to the public shop : OK
  • I can't access to the admin URL : Error 500, without any message, (followed by a Error 404 for the favicon, i think this is not the issue)

I activated the debug mode in config/defines.inc.php with

define('_PS_MODE_DEV_', true);

And I got the complete access to the admin area, without any Error 500...

Where is the error gone ?

--> If I revert _PS_MODE_DEV_ to false, I get the error 500 back, even when deactivating all non-prestashop modules and putting the default theme...

I did not find any error 500 in the server log (even when it happens with _PS_MODE_DEV_ set to false).

How can I diagnose such an error ? Any idea ? I take in consideration even the "fancy" ideas... because I have no more ideas to solve this....

 

Capture d’écran de 2019-05-03 12-01-10.png

Stéphane V

Stéphane V

HI,

Using Prestashop 1.7.5.1 with a 1-click install on OVH :

  • I can access to the public shop : OK
  • I can't access to the admin URL : Error 500, without any message, followed by a Error 404.

I activated the debug mode in config/defines.inc.php with

define('_PS_MODE_DEV_', true);

And I got the complete access to the admin area, without any Error 500...

Where is the error gone ?

--> If I revert _PS_MODE_DEV_ to false, I get the error 500 back, even when deactivating all non-prestashop modules and putting the default theme...

I did not find any error 500 in the server log (even when it happens with _PS_MODE_DEV_ set to false).

How can I diagnose such an error ? Any idea ? I take in consideration even the "fancy" ideas... because I have no more ideas to solve this....

 

Capture d’écran de 2019-05-03 12-01-10.png

Stéphane V

Stéphane V

HI,

Using Prestashop 1.7.5.1 with a 1-click install on OVH :

  • I can access to the public shop : OK
  • I can't access to the admin URL : Error 500, without any message, followed by a Error 404.

I activated the debug mode in config/defines.inc.php with

define('_PS_MODE_DEV_', true);

And I got the complete access to the admin area, without any Error 500...

Where is the error gone ?

--> If I revert _PS_MODE_DEV_ to false, I get the error 500 back, even when deactivating all non-prestashop modules and putting the default theme...

I did not find any error 500 in the server log (even when it happens with _PS_MODE_DEV_ set to false).

How can I diagnose such an error ? Any idea ? I take in consideration even the "fancy" ideas... because I have no more ideas to solve this....

 

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