Cant update or add new address as customer

[hups]

Hello

Prestashop 1.4.0.17

If I am logged in as a customer and I try to update an address or add a new one nothing happens. The page is just blank and I really not sure why? Has anyone else had this problem after the upgrade? ANy ideas what i need to do?

Thanks

Rob

[tomerg3]

If you are using the old smarty, then there is a bug in address.tpl that causes a smarty error.

Edit address.tpl and change

       [removed]
               $(document).ready(function(){
                   var ajaxurl = "{$ajaxurl}";
                   {literal}
                   $('#id_country').change(function() {
                       $.ajax({
                           type: "GET",
                           url: ajaxurl+"vatnumber/ajax.php?id_country="+$('#id_country').val(),
                           success: function(isApplicable){
                               if(isApplicable == "1")
                               {
                                   $('#vat_area').show();
                                   $('#vat_number').show();
                               }
                               else
                               {
                                   $('#vat_area').hide();
                               }
                           }
                       });
                   });
                   {/literal}
               });
       [removed]

To

       [removed]
               $(document).ready(function(){ldelim}
                   var ajaxurl = "{$ajaxurl}";
                   {literal}
                   $('#id_country').change(function() {
                       $.ajax({
                           type: "GET",
                           url: ajaxurl+"vatnumber/ajax.php?id_country="+$('#id_country').val(),
                           success: function(isApplicable){
                               if(isApplicable == "1")
                               {
                                   $('#vat_area').show();
                                   $('#vat_number').show();
                               }
                               else
                               {
                                   $('#vat_area').hide();
                               }
                           }
                       });
                   });
                   {/literal}
               {rdelim});
       [removed]

Make sure to set Preferences->performance to force compile.

You can also try changing to Smarty 3 (if you theme supports it)

[narcis06]

I change with this code and really func.

Thanks for your contribution.

Narcís

[63mb3l]

If you are using the old smarty, then there is a bug in address.tpl that causes a smarty error.

Edit address.tpl

Make sure to set Preferences->performance to force compile.

You can also try changing to Smarty 3 (if you theme supports it)

Thx m8 working now.......

[gimelo]

hi,

i have the same problem, i do this, but isn't solved...
Do you have any ideas?

Thanks

[goodbreeze]

I also have the same problem. I have updated this code and switched to Smarty 3. The error still exists. Please help if you can. Thanks!

[tomerg3]

What version of PS are you using?

What error are you getting?

[goodbreeze]

I got it actually. I was editing the file in the wrong theme folder as had 2 versions of the theme. My stupid mistake. Sorry and thanks for the effort!

[linkin11]

great solution, thanks

[chance]

hi,

i have change but no work for me, i'm using 1.4.5

pls help thanks

[sworld]

PrestaShop™ 1.5.4.1

 

If I am logged in as a customer and I try to update/modify an address or add a new one nothing happens.

 

There is 1 error

1. id_country is required.
   

Has anyone else had this problem after the upgrade? Any ideas what i need to do?

 

Thanks in advance

[pinkierthanblue]

If you are using the old smarty, then there is a bug in address.tpl that causes a smarty error.

 

Edit address.tpl and change

[removed]                $(document).ready(function(){                    var ajaxurl = "{$ajaxurl}";                    {literal}                    $('#id_country').change(function() {                        $.ajax({                            type: "GET",                            url: ajaxurl+"vatnumber/ajax.php?id_country="+$('#id_country').val(),                            success: function(isApplicable){                                if(isApplicable == "1")                                {                                    $('#vat_area').show();                                    $('#vat_number').show();                                }                                else                                {                                    $('#vat_area').hide();                                }                            }                        });                    });                    {/literal}                });        [removed]

To

[removed]                $(document).ready(function(){ldelim}                    var ajaxurl = "{$ajaxurl}";                    {literal}                    $('#id_country').change(function() {                        $.ajax({                            type: "GET",                            url: ajaxurl+"vatnumber/ajax.php?id_country="+$('#id_country').val(),                            success: function(isApplicable){                                if(isApplicable == "1")                                {                                    $('#vat_area').show();                                    $('#vat_number').show();                                }                                else                                {                                    $('#vat_area').hide();                                }                            }                        });                    });                    {/literal}                {rdelim});        [removed]

Make sure to set Preferences->performance to force compile.

 

You can also try changing to Smarty 3 (if you theme supports it)

 

 

I still can't solve the issue. Could you please assist me? This is a copy of my address.tpl. Many thanks!

 

{*

* 2007-2013 PrestaShop

*

* NOTICE OF LICENSE

*

* This source file is subject to the Academic Free License (AFL 3.0)

* that is bundled with this package in the file LICENSE.txt.

* It is also available through the world-wide-web at this URL:

* http://opensource.org/licenses/afl-3.0.php

* If you did not receive a copy of the license and are unable to

* obtain it through the world-wide-web, please send an email

* to [email protected] so we can send you a copy immediately.

*

* DISCLAIMER

*

* Do not edit or add to this file if you wish to upgrade PrestaShop to newer

* versions in the future. If you wish to customize PrestaShop for your

* needs please refer to http://www.prestashop.com for more information.

*

*  @author PrestaShop SA <[email protected]>

*  @copyright  2007-2013 PrestaShop SA

*  @license    http://opensource.org/licenses/afl-3.0.php  Academic Free License (AFL 3.0)

*  International Registered Trademark & Property of PrestaShop SA

*}

 

<script type="text/javascript">

// <![CDATA[

var idSelectedCountry = {if isset($smarty.post.id_state)}{$smarty.post.id_state|intval}{else}{if isset($address->id_state)}{$address->id_state|intval}{else}false{/if}{/if};

var countries = new Array();

var countriesNeedIDNumber = new Array();

var countriesNeedZipCode = new Array();

{foreach from=$countries item='country'}

{if isset($country.states) && $country.contains_states}

countries[{$country.id_country|intval}] = new Array();

{foreach from=$country.states item='state' name='states'}

countries[{$country.id_country|intval}].push({ldelim}'id' : '{$state.id_state}', 'name' : '{$state.name|addslashes}'{rdelim});

{/foreach}

{/if}

{if $country.need_identification_number}

countriesNeedIDNumber.push({$country.id_country|intval});

{/if}

{if isset($country.need_zip_code)}

countriesNeedZipCode[{$country.id_country|intval}] = {$country.need_zip_code};

{/if}

{/foreach}

$(function(){ldelim}

$('.id_state option[value={if isset($smarty.post.id_state)}{$smarty.post.id_state|intval}{else}{if isset($address->id_state)}{$address->id_state|intval}{/if}{/if}]').attr('selected', true);

{rdelim});

{literal}

$(document).ready(function() {

$('#company').on('input',function(){

vat_number();

});

vat_number();

function vat_number()

{

if ($('#company').val() != '')

$('#vat_number').show();

else

$('#vat_number').hide();

}

});

{/literal}

//]]>

</script>

 

{capture name=path}{l s='Your addresses'}{/capture}

 

 

<h1 class="page-title">{l s='Your addresses'}</h1>

 

<label>

{if isset($id_address) && (isset($smarty.post.alias) || isset($address->alias))}

{l s='Modify address'} 

{if isset($smarty.post.alias)}

"{$smarty.post.alias}"

{else}

{if isset($address->alias)}"{$address->alias|escape:'html'}"{/if}

{/if}

{else}

{l s='To add a new address, please fill out the form below.'}

{/if}

</label>

 

{include file="$tpl_dir./errors.tpl"}

 

<p class="required" style="text-align: right;">^* {l s='Required field'}</p>

 

<form action="{$link->getPageLink('address', true)|escape:'html'}" method="post" class="std" id="add_address">

<fieldset>

<h3>{if isset($id_address)}{l s='Your address'}{else}{l s='New address'}{/if}</h3>

<p class="required text dni">

<label for="dni">{l s='Identification number'} ^*</label>

<input type="text" class="text" name="dni" id="dni" value="{if isset($smarty.post.dni)}{$smarty.post.dni}{else}{if isset($address->dni)}{$address->dni|escape:'html'}{/if}{/if}" />

<span class="form_info">{l s='DNI / NIF / NIE'}</span>

</p>

{assign var="stateExist" value="false"}

{assign var="postCodeExist" value="false"}

{foreach from=$ordered_adr_fields item=field_name}

{if $field_name eq 'company'}

<p class="text">

<label for="company">{l s='Company'}</label>

<input type="text" id="company" name="company" value="{if isset($smarty.post.company)}{$smarty.post.company}{else}{if isset($address->company)}{$address->company|escape:'html'}{/if}{/if}" />

</p>

{/if}

{if $field_name eq 'vat_number'}

<div id="vat_area">

<div id="vat_number">

<p class="text">

<label for="vat_number">{l s='VAT number'}</label>

<input type="text" class="text" name="vat_number" value="{if isset($smarty.post.vat_number)}{$smarty.post.vat_number}{else}{if isset($address->vat_number)}{$address->vat_number|escape:'html'}{/if}{/if}" />

</p>

</div>

</div>

{/if}

{if $field_name eq 'firstname'}

<p class="required text">

<label for="firstname">{l s='First name'} ^*</label>

<input type="text" name="firstname" id="firstname" value="{if isset($smarty.post.firstname)}{$smarty.post.firstname}{else}{if isset($address->firstname)}{$address->firstname|escape:'html'}{/if}{/if}" />

</p>

{/if}

{if $field_name eq 'lastname'}

<p class="required text">

<label for="lastname">{l s='Last name'} ^*</label>

<input type="text" id="lastname" name="lastname" value="{if isset($smarty.post.lastname)}{$smarty.post.lastname}{else}{if isset($address->lastname)}{$address->lastname|escape:'html'}{/if}{/if}" />

</p>

{/if}

{if $field_name eq 'address1'}

<p class="required text">

<label for="address1">{l s='Address'} ^*</label>

<input type="text" id="address1" name="address1" value="{if isset($smarty.post.address1)}{$smarty.post.address1}{else}{if isset($address->address1)}{$address->address1|escape:'html'}{/if}{/if}" />

</p>

{/if}

{if $field_name eq 'address2'}

<p class="required text">

<label for="address2">{l s='Address (Line 2)'}</label>

<input type="text" id="address2" name="address2" value="{if isset($smarty.post.address2)}{$smarty.post.address2}{else}{if isset($address->address2)}{$address->address2|escape:'html'}{/if}{/if}" />

</p>

{/if}

{if $field_name eq 'postcode'}

{assign var="postCodeExist" value="true"}

<p class="required postcode text">

<label for="postcode">{l s='Zip / Postal Code'} ^*</label>

<input type="text" id="postcode" name="postcode" value="{if isset($smarty.post.postcode)}{$smarty.post.postcode}{else}{if isset($address->postcode)}{$address->postcode|escape:'html'}{/if}{/if}" onkeyup="$('#postcode').val($('#postcode').val().toUpperCase());" />

</p>

{/if}

{if $field_name eq 'city'}

<p class="required text">

<label for="city">{l s='City'} ^*</label>

<input type="text" name="city" id="city" value="{if isset($smarty.post.city)}{$smarty.post.city}{else}{if isset($address->city)}{$address->city|escape:'html'}{/if}{/if}" maxlength="64" />

</p>

{*

if customer hasn't update his layout address, country has to be verified

but it's deprecated

*}

{/if}

{if $field_name eq 'Country:name' || $field_name eq 'country'}

<p class="required select">

<label for="id_country">{l s='Country'} ^*</label>

<select id="id_country" name="id_country">{$countries_list}</select>

</p>

{if $vatnumber_ajax_call}

<script type="text/javascript">

var ajaxurl = '{$ajaxurl}';

{literal}

$(document).ready(function(){

$('#id_country').change(function() {

$.ajax({

type: "GET",

url: ajaxurl+"vatnumber/ajax.php?id_country="+$('#id_country').val(),

success: function(isApplicable){

if(isApplicable == "1")

{

$('#vat_area').show();

$('#vat_number').show();

}

else

{

$('#vat_area').hide();

}

}

});

});

});

{/literal}

</script>

{/if}

{/if}

{if $field_name eq 'State:name'}

{assign var="stateExist" value="true"}

<p class="required id_state select">

<label for="id_state">{l s='State'} ^*</label>

<select name="id_state" id="id_state">

<option value="">-</option>

</select>

</p>

{/if}

{/foreach}

{if $postCodeExist eq "false"}

<p class="required postcode text hidden">

<label for="postcode">{l s='Zip / Postal Code'} ^*</label>

<input type="text" id="postcode" name="postcode" value="{if isset($smarty.post.postcode)}{$smarty.post.postcode}{else}{if isset($address->postcode)}{$address->postcode|escape:'html'}{/if}{/if}" onkeyup="$('#postcode').val($('#postcode').val().toUpperCase());" />

</p>

{/if}

{if $stateExist eq "false"}

<p class="required id_state select">

<label for="id_state">{l s='State'} ^*</label>

<select name="id_state" id="id_state">

<option value="">-</option>

</select>

</p>

{/if}

<p class="textarea">

<label for="other">{l s='Additional information'}</label>

<textarea id="other" name="other" cols="26" rows="3">{if isset($smarty.post.other)}{$smarty.post.other}{else}{if isset($address->other)}{$address->other|escape:'html'}{/if}{/if}</textarea>

</p>

{if isset($one_phone_at_least) && $one_phone_at_least}

<p class="inline-infos required">{l s='You must register at least one phone number.'}</p>

{/if}

<p class="text">

<label for="phone">{l s='Home phone'}</label>

<input type="text" id="phone" name="phone" value="{if isset($smarty.post.phone)}{$smarty.post.phone}{else}{if isset($address->phone)}{$address->phone|escape:'html'}{/if}{/if}" />

</p>

<p class="{if isset($one_phone_at_least) && $one_phone_at_least}required {/if}text">

<label for="phone_mobile">{l s='Mobile phone'}{if isset($one_phone_at_least) && $one_phone_at_least} ^*{/if}</label>

<input type="text" id="phone_mobile" name="phone_mobile" value="{if isset($smarty.post.phone_mobile)}{$smarty.post.phone_mobile}{else}{if isset($address->phone_mobile)}{$address->phone_mobile|escape:'html'}{/if}{/if}" />

</p>

<p class="required text" id="adress_alias">

<label for="alias">{l s='Please assign an address title for future reference.'} ^*</label>

<input type="text" id="alias" name="alias" value="{if isset($smarty.post.alias)}{$smarty.post.alias}{else if isset($address->alias)}{$address->alias|escape:'html'}{elseif !$select_address}{l s='My address'}{/if}" />

</p>

</fieldset>

<p class="submit2">

{if isset($id_address)}<input type="hidden" name="id_address" value="{$id_address|intval}" />{/if}

{if isset($back)}<input type="hidden" name="back" value="{$back}" />{/if}

{if isset($mod)}<input type="hidden" name="mod" value="{$mod}" />{/if}

{if isset($select_address)}<input type="hidden" name="select_address" value="{$select_address|intval}" />{/if}

<input type="hidden" name="token" value="{$token}" />

<input type="submit" name="submitAddress" id="submitAddress" value="{l s='Save'}" class="button" />

</p>

</form>