ricebird Posted April 25, 2019 Share Posted April 25, 2019 I bought an addon 2 weeks ago and I had submitted the support ticket to the developer. However, I never receive any reply from the developer. In this case, what can I do? Is it possible to request refund because the developer do not offer the support to me. Link to comment Share on other sites More sharing options...
joseantgv Posted April 25, 2019 Share Posted April 25, 2019 2 hours ago, southernstarhk said: I bought an addon 2 weeks ago and I had submitted the support ticket to the developer. However, I never receive any reply from the developer. In this case, what can I do? Is it possible to request refund because the developer do not offer the support to me. Which module? Link to comment Share on other sites More sharing options...
ricebird Posted April 26, 2019 Author Share Posted April 26, 2019 14 hours ago, joseantgv said: Which module? Personal Pickup at Store Link to comment Share on other sites More sharing options...
joseantgv Posted April 26, 2019 Share Posted April 26, 2019 2 hours ago, southernstarhk said: Personal Pickup at Store Contact to PrestaShop. If developer doesn't answer they should refund you. Link to comment Share on other sites More sharing options...
ricebird Posted April 26, 2019 Author Share Posted April 26, 2019 29 minutes ago, joseantgv said: Contact to PrestaShop. If developer doesn't answer they should refund you. I also sent to PS but still no reply. Seems no one can help. Link to comment Share on other sites More sharing options...
adrian.sbalsa Posted April 26, 2021 Share Posted April 26, 2021 What happened in the end? Link to comment Share on other sites More sharing options...
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