500 Server Error Oops, something went wrong.

[Thommen]

I updated PrestaShop from 1.4 to 1.6. When updating PrestaShop 1.6 to 1.7 in the module 1-Click Upgrade I have:

706 files left to upgrade.
306 files left to upgrade.
All files upgraded. Now upgrading database...
[Ajax / Server Error for action upgradeDb] textStatus: "error " errorThrown:"Internal Server Error " jqXHR: "
500 Server Error
Oops, something went wrong.
Try to refresh this page or feel free to contact us if the problem persists.

I am looking for answers what I can do wrong?

[Thommen]

I enable:
Disable non-native modules
Upgrade the default theme

and I have:
 

2674 files left to upgrade.
1074 files left to upgrade.
All files upgraded. Now upgrading database...
Database upgraded. Now upgrading your Addons modules...
[Ajax / Server Error for action upgradeModules] textStatus: "error " errorThrown:"Service Unavailable " jqXHR: " 

and:

[OK] PHP 1.7.5.1 : /* PHP:ps_1751_update_module_sf_tab(); */
Database upgrade OK
[SKIP] directory "/app/cache/" does not exist and cannot be emptied.
[CLEANING CACHE] File 05 removed
[CLEANING CACHE] File 0a removed
[CLEANING CACHE] File 1f removed
[CLEANING CACHE] File 53 removed
[CLEANING CACHE] File 73 removed
[CLEANING CACHE] File a0 removed
[CLEANING CACHE] File a2 removed
[CLEANING CACHE] File a7 removed
[CLEANING CACHE] File b7 removed
[CLEANING CACHE] File f5 removed
[CLEANING CACHE] File last_flush removed
[SKIP] directory "/themes/classic/cache/" does not exist and cannot be emptied.
Warning detected during upgrade.

and

[ERROR] 1.7.0.0 PHP - missing file /* PHP:migrate_tabs_17(); */
[ERROR] 1.7.0.0 PHP - missing file /* Properly migrate the rights associated with each tabs */ /* PHP:ps_1700_right_management(); */
[ERROR] 1.7.0.5 PHP - missing file /* PHP:ps_update_tabs(); */
[ERROR] 1.7.2.0 PHP - missing file /* PHP:drop_column_from_product_lang_if_exists(); */
[ERROR] 1.7.2.0 PHP - missing file /* PHP:add_new_status_stock(); */
[ERROR] 1.7.3.0 PHP - missing file /* PHP:ps_1730_add_quick_access_evaluation_catalog(); */
[ERROR] 1.7.3.0 PHP - missing file /* PHP:ps_1730_move_some_aeuc_configuration_to_core(); */
[ERROR] 1.7.3.0 PHP - missing file /* PHP:ps_1730_migrate_data_from_store_to_store_lang_and_clean_store(); */
[ERROR] 1.7.4.0 PHP - missing file /* PHP:ps_1740_update_module_tabs(); */
[ERROR] 1.7.5.0 PHP - missing file /* PHP:add_supplier_manufacturer_routes(); */
[ERROR] 1.7.5.0 PHP - missing file /* PHP:ps_1750_update_module_tabs(); */
[ERROR] 1.7.5.1 PHP - missing file /* PHP:ps_1751_update_module_sf_tab(); */

 

[delete-account-pleas]

I would suggest to try a manual upgrade this should work, Make sure to backup you webstore and mysql databank.

More information on manual upgrade can be found here:

https://www.sunnytoo.com/6996/manually-upgrade-prestashop

[num47]

"500 Server Error

Oops, something went wrong.

Try to refresh this page or feel free to contact us if the problem persists."

 

I want to change this message and put a custom message here so that people know where to contact! How to do that?

[JBW]

On 4/1/2020 at 8:57 AM, num47 said:

I want to change this message and put a custom message here so that people know where to contact! How to do that?

You should rather investigate (activate debug mode) and fix the issue