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[SOLVED]problem sending email from contact form


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hello

I have 2 web sites. Same host: godaddy.com
one web site (1) on 1.1 beta 3: the contact form works - no problem. In the BO I can communicate with customers.

one web site (2) on 1.1 Final: the contact form DOESN'T work. Same problem in the BO.

Even if I put the email address from website 1 on website 2, I have the same problem.
I use the PHP mail option.
Module "Email alert" in ON.

Can somebody tell me which files I need to check between the 2 versions ? or maybe an idea of what I need to change ?

Thank you very much.

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I contacted goDaddy to let them if they could help. There answer: "Screw you" if you are using a third party email function.
Well, since today I have a new error on the website that was working perfectly fine.

Warning: mail() [function.mail]: Bad parameters to mail() function, mail not sent. in /home/content/d/e/n/dentsdestars/html/tools/swift/Swift/Plugin/MailSend.php on line 160

Any idea ?

PS: I'm sick of Godaddy - who would recommend a decent hosting company that would help me move everything around ?

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Any hoster that tells me that they do not support 3rd party scripts would lose my business.

Look arrond on these forums, I believe that the user Take-That Consulting offers PS hosting.

I myself live in The Netherlands and host at VDX.nl.


Yes, we do offer FREE hosting...
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on my PC (XAMP install).
I just imported my DB.
created a new folder , unzipped all the presta files.
i changed the settings.inc.php to match my db.
I changed my email shop address to be a yahoo email in "preferences/contact".
when I go to the contact form, I do get the "standard error message" : There is 1 error : an error occurred while sending message

isn't that supposed to work on local ?

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  • 2 months later...

Hi, From my unforgetable experience, Many reasons cause this problem.
I use godaddy hosting too, never use its SMTP function, I use phpmail() to send email..


You could pay attention to 2 points of setting under Preference>>Contact
1.Your shop name shouldn't carry with any char except that [a-z], [A-Z], [0-9], NOT, ; & - ";

2.Fill shop-email field with your OWN email, like "sales@yourdomain.com".... This determines you can use phpmail() well.


Wish everyone have a good time with Prestashop...

Thx to Prestashop Team's unselfish hard work. You're real man!

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  • 8 months later...

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