simpson7647 Posted March 20, 2011 Share Posted March 20, 2011 hi there, i tried to look on my website today which is down for some reason.Below is the message:Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the requeswhat can i do? :/thanks Link to comment Share on other sites More sharing options...
jhnstcks Posted March 20, 2011 Share Posted March 20, 2011 and what does the server log say?Ask your host if they changed any settings since last time you know the site worked.Check folder permissions they should be 755 for folders and 644 for files. Link to comment Share on other sites More sharing options...
simpson7647 Posted March 20, 2011 Author Share Posted March 20, 2011 and what does the server log say?Ask your host if they changed any settings since last time you know the site worked.Check folder permissions they should be 755 for folders and 644 for files. thanks for the very swift reply, im in live chat with them as we speak.where should i check for the folder permission you stated?thanks Link to comment Share on other sites More sharing options...
jhnstcks Posted March 20, 2011 Share Posted March 20, 2011 All you folders on your server. Link to comment Share on other sites More sharing options...
simpson7647 Posted March 20, 2011 Author Share Posted March 20, 2011 hmm sorry.. im not too educated about all this.So if i log onto my FTP to view my website folders and then...?Many thanks Link to comment Share on other sites More sharing options...
jhnstcks Posted March 20, 2011 Share Posted March 20, 2011 Somewhere on your ftp software it should display the folder permissions just make sure they are 755 for folders and 644 for files. If they arent you should be able to highlight the folder/file and change it maybe by the right-click menu. Link to comment Share on other sites More sharing options...
simpson7647 Posted March 20, 2011 Author Share Posted March 20, 2011 thanks for the input and that ibt of info.It seems to have sorted itself out, i was talking to hostgator live support and they said that'If there are many processes open at once. Most processes close almost instantly.'Apparently some script or processes were getting stuck?And if it happens again, i should contact there support and ask about my process count.What does all this mean please?many thanks again Link to comment Share on other sites More sharing options...
simpson7647 Posted March 22, 2011 Author Share Posted March 22, 2011 someone help pleaseethanks Link to comment Share on other sites More sharing options...
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