hassan.berjawi Posted April 17, 2019 Share Posted April 17, 2019 Dear All, Good day. I have a main issue which I'm trying to locate the issue with failure, and I'm always facing this issue After installation, prestashop whether back or front end, works fine for some time and after that the website completely is becoming non responsive at all and it keeps loading till the page display a message "Problem loading page" I haven't done anything yet on the software, nothing at all. It's just a new installation. everything else on the website works fine except prestashop. what's the solution. thanks Link to comment Share on other sites More sharing options...
NemoPS Posted April 17, 2019 Share Posted April 17, 2019 Try 1.6, 1.7 might be too heavy for the server Link to comment Share on other sites More sharing options...
hassan.berjawi Posted April 17, 2019 Author Share Posted April 17, 2019 Hi The server is mine and the server is very advance. Any other solution please Link to comment Share on other sites More sharing options...
zahid123 Posted May 2, 2019 Share Posted May 2, 2019 On 4/17/2019 at 6:58 PM, hassan.berjawi said: Hi The server is mine and the server is very advance. Any other solution please The very same issue is being faced at my end. Did you get yours solved? I have even changed the server Link to comment Share on other sites More sharing options...
CedCommerce Team Posted May 3, 2019 Share Posted May 3, 2019 Hi, Please check your .htacess file too ,May be the problem is in your .htacess file. Sometimes it happens due to some rewrite rules. Link to comment Share on other sites More sharing options...
zahid123 Posted October 1, 2019 Share Posted October 1, 2019 On 5/3/2019 at 3:59 PM, CedCommerce Team said: Hi, Please check your .htacess file too ,May be the problem is in your .htacess file. Sometimes it happens due to some rewrite rules. Hi there.! Thanks for your careful reply. The issue was exactly the same as mentioned by you. I had got it fixed by taking help somewhere around this forum. I forgot to express my thanks to you. Regards,! Link to comment Share on other sites More sharing options...
CedCommerce Team Posted October 1, 2019 Share Posted October 1, 2019 23 minutes ago, zahid123 said: Hi there.! Thanks for your careful reply. The issue was exactly the same as mentioned by you. I had got it fixed by taking help somewhere around this forum. I forgot to express my thanks to you. Regards,! No problem mate....Thanks for your feedback Link to comment Share on other sites More sharing options...
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