saraas Posted April 8, 2019 Share Posted April 8, 2019 i'm try to change the theme of my prestashop but when i open the back office that error shows to me: https://f.top4top.net/p_1193on9rm1.png https://a.top4top.net/p_1193myn5v2.png https://b.top4top.net/p_1193ralfc3.png please how can i solve it I hope to find a solution to this problem and not lose my all work i read the problem in the url picture but i dont know what exactly should i do please anyone can help. php Link to comment Share on other sites More sharing options...
MigrationPro Posted April 9, 2019 Share Posted April 9, 2019 Hello, I checked your attached image and noticed that you are using some module under the name "appagebuilder". It seems this module using some overwrites which doesn't compatible the current structure of PS. In this case, I recommend you disable/remove this module or contact its developer. 2 Link to comment Share on other sites More sharing options...
saraas Posted April 9, 2019 Author Share Posted April 9, 2019 24 minutes ago, Migration Pro said: Hello, I checked your attached image and noticed that you are using some module under the name "appagebuilder". It seems this module using some overwrites which doesn't compatible the current structure of PS. In this case, I recommend you disable/remove this module or contact its developer. I delete the module from my theme folder but nothing change same problem can't open my back office Link to comment Share on other sites More sharing options...
MigrationPro Posted April 9, 2019 Share Posted April 9, 2019 understood and in this case, I need access credentials to check the issue you have faced. You can PM your shop credentials. After checking I can say you the exact reason of error. 1 Link to comment Share on other sites More sharing options...
saraas Posted April 9, 2019 Author Share Posted April 9, 2019 i solve this problem by delete appagebuilder folder and it work thank you for help Link to comment Share on other sites More sharing options...
MigrationPro Posted April 9, 2019 Share Posted April 9, 2019 Great and I'm glad to hear that. Wish you the best sales! Link to comment Share on other sites More sharing options...
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