Steven_SSL Posted April 4, 2019 Share Posted April 4, 2019 (edited) When i try to enter BO seems like it kick me out and return a 404 page error, i´ve seen a lot of topics with several options but neither of them can solve it. wich: 1. Clear your browser cache and your cookies Try using Firefox instead of Chrome (which seems have some unexpected problems) <-- it works on incognit mode but i have to F5 all the time it kicks me out Check PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration table <--- i can´t find these tables on PS 1.7.4.2 Manually clear smarty cache : remove all files from tools/smarty/compile and tools/smarty/cache Disable the IP check in classes/Cookie.php (this can causes many issues with dynamics IP) : in isLoggedBack(), remove or comment the fourth condition : AND (!isset($this->_content['remote_addr']) OR $this->_content['remote_addr'] == ip2long(Tools::getRemoteAddr()) OR !Configuration::get('PS_COOKIE_CHECKIP')) Make the expire time shorter for cookies (IE can have issues with longest time cookies) : in classes/Cookie.php constructor, set : $this->_expire = isset($expire) ? (int)($expire) : (time() + 3600); instead of $this->_expire = isset($expire) ? (int)($expire) : (time() + 1728000); 2.Cpanel errors just this type: [Wed Apr 03 13:59:21.531749 2019] [authz_core:error] [pid 30857] [client "IP"] AH01630: client denied by server configuration: /home/"nombre"/public_html/translations/cldr/datas/ I changed the authorization on files. don't know if 775 or 777. 3. debug mode shows me: /home/..../publi_html/vendor/symfony/symfony/src/Symfony/Component/httpFoundation/Session//Storage/Handler/StrictSessionHandler.php [8]SessionHandler:gc()ps_files_cleanup_dir:opendir(/var/cpanel/php/sessions/ea/-php56) Failed:Permission denied(13) To solve this problem change "/var/cpanel..." for "/tmp/cpanel.." but doesn't work. In the topic where I found this solution they say that my version of prestashop 1.7.4.2. must go with PHP 7.1, it is curious because in PHP multimanager I see that I have PHP5.6 and when I change it to 7.1 the web page (frontoffice) is completely blank. I have reached a point where it is impossible for me to continue. Attached blank page images, the incognito mode can not be given as a solution if I want to access as any Internet page. Thanks in advance Prestahop: 1.7.4.2 PHP: 5.6 (ea-php-56) Edited April 4, 2019 by Steven_SSL (see edit history) Link to comment Share on other sites More sharing options...
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