antoine184 Posted April 3, 2019 Share Posted April 3, 2019 (edited) Hello, On PS 1.7.5.1, classic theme, 7.3.1 PHP, When I want to buy a product, free shipping is selected and when I choose a paying transporter, its written: Name of the transporter, Price (4€) but in the Cart -> Shipping: Free I check everything (I think): France in a new zone (not Europe), Reload cart after change shipping, Price of the transporter, to add manutention fee doesn't change anything, At first, I was on 1.7.4.2 and it was impossible to update PS so I thought it was that, but nothing... So I wipe off everything and download the new PS 1.7.5.1, I started from 0, create new product, new transporter and same, free shipping... I dont know what to do... Thanks you Regards, Edited April 8, 2019 by antoine184 (see edit history) Link to comment Share on other sites More sharing options...
Simonas Invertus Posted April 4, 2019 Share Posted April 4, 2019 Which carrier is set as default in Shipping -> Preferences ? Link to comment Share on other sites More sharing options...
antoine184 Posted April 4, 2019 Author Share Posted April 4, 2019 It's Colissimo (a french transporter) and it's not a free transporter Regards, Link to comment Share on other sites More sharing options...
Simonas Invertus Posted April 5, 2019 Share Posted April 5, 2019 Do you have any free shipping carriers? Do you use special Colissimo module or standard PrestaShop configuration? Link to comment Share on other sites More sharing options...
antoine184 Posted April 5, 2019 Author Share Posted April 5, 2019 Hi, Yes, I have the standard free shipping, I deleted it and same... I thought it was Colissimo so I created a standard prestashop and check "free shipping" desactivated, choose on weight (because the price is based on the weight), and check if the area is activated, groups, all customer... Regards Link to comment Share on other sites More sharing options...
antoine184 Posted April 5, 2019 Author Share Posted April 5, 2019 Litte update: If I choose a "pay after" like bank transfer, in the final order summary, there is free shipping and the Total is written 15€ for exemple, and in the confirmation order, there is the shipping with 5€ and Total at 20€ so there is a problem somewhere (I checked in Settings -> Order -> Recalculate shipping fee after modification) Link to comment Share on other sites More sharing options...
Janett Posted April 5, 2019 Share Posted April 5, 2019 PrestaShop 1.7.5.1 is compliant with PHP 7.2 max I read your use PHP 7.3 in your first message 1 Link to comment Share on other sites More sharing options...
antoine184 Posted April 8, 2019 Author Share Posted April 8, 2019 Thanks you, It was just this... I'm so sad It works Regards Link to comment Share on other sites More sharing options...
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