Combination Price not Updating

[KlingstedtBros]

I'm having an issue on a new shop, where the price does not update after choosing a product attribute.  If you add the product to the cart, it has the correct price.  Interestingly on Chrome and Edge the price never changes.  On Firefox the price updates to the correct price for about two seconds before rubberbanding back to the original base price.  I've turned on all the debug options, no change.  I've gone back to the default template, no change.  I've cleared the site cache, no change.

I don't know if this is related, but the console gives me the following warnings:

• Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ core.js:39:74593
• Use of Mutation Events is deprecated. Use MutationObserver instead. handler.js:73:22
• Source map error: request failed with status 404 Resource URL: https://vintagegraphix.com/themes/core.js Source Map URL: core.js.map

core.js is on the server at the location shown, so I don't know why I'm getting a 404.

Any help would be greatly appreciated.  I was hoping to go live today for a product show this weekend.

 

PrestaShop version: 1.7.5.1
Shop URL: http://vintagegraphix.com/
Server information Linux #1 SMP Wed May 2 07:43:19 EDT 2018 x86_64
Server software version: Apache
PHP version: 5.6.36
Memory limit: 128M
Max execution time: 30
MySQL version: 5.6.39-cll-lve
MySQL server: localhost

Missing files (2)

• INSTALL.txt
• docker-compose.yml

 

[Rodrigo B Laurindo]

Hello @KlingstedtBros,

23 minutes ago, KlingstedtBros said:

I don't know if this is related, but the console gives me the following warnings:

They are really just warnings? Nothing RED? If you have javascript errors, you have to solve them and probably your problems with price updates will be solved.

[KlingstedtBros]

They are just warnings in yellow.  Also, I have made no javascript modifications, and I have verified that the file it's looking for is there, and it's the original file.

[Rodrigo B Laurindo]

Do you have something in your php error log?

[KlingstedtBros]

Yes:

PHP Notice:  Undefined offset: 1 in /vintagegraphix.com/var/cache/prod/smarty/compile/c9/a0/56/c9a0560b17e0be85bedec438b79e918066ff02e6_0.file.invoice.product-tab.tpl.php on line 157

[Rodrigo B Laurindo]

Could you clear smarty cache and temporarialy disable it, so reproduce the error and look again at the php error log?

[KlingstedtBros]

Smarty disabled and cache cleared.  Error still occurring.  No change in error log.

[Rodrigo B Laurindo]

Can you provide me a link in your store with a product with different prices per combination?

[KlingstedtBros]

https://vintagegraphix.com/services/5-9-photo-colorization-service.html

This is a simple one with only one attributes dropdown.  Every item in the store has attribute combinations, and the error is persisting across them all.

[Rodrigo B Laurindo]

It seems you have an issue with Anvanto product fields module. Maybe they can help you with your problem.

[KlingstedtBros]

Thanks for your help rblaurin.  I activated "Disable non PrestaShop modules" and "Disable All Overrides" under performance before posting here and the problem persisted, but upon manually going and disabling the module, the pricing is working properly again.  I've reached out to Anvanto for support.

[popidanandrei@pitnet]

Hello,

I have a similar issue.

The product price is not updated if i trrigered an attributes dropdown menu, iven if i have only 2 attributes on the list.
If i press F5 (refrashing the page) the price is updated.

It seems that the issue is theme related because if i put the default theme it works perfect.

 

I have prestashop 1.7.6.3

 

Could you please help me with an advice?

 

 

[grzesiek_wojcik]

I had the same problem in version 1.7.6.5 - it turned out that the template did not have an item with the class ".row" over an item with the class ".product-prices" and therefore Prestashop did not update the price.

In the next PS version it is already done in a different way.

[Adkeyz]

Hi Everyone,

I hope you are well

I have a very weird issue with attribute for my website. When i am choosing an attribute the price is disappearing at all i need to refresh manually the page to get it appeared... Any solution ? please find the URL below

https://shop.helite.co.il/דף-הבית/65-528--.html#/66--_

I am on Prestashop version 1.7.2

Best regards,

Johan

Edited November 21, 2020 by Adkeyz (see edit history)

[JBW]

4 hours ago, Adkeyz said:

I have a very weird issue with attribute for my website. When i am choosing an attribute the price is disappearing at all i need to refresh manually the page to get it appeared... Any solution ? please find the URL below

Thats caused by module "echaences" which is settings a 0 opacity for the price

[popidanandrei@pitnet]

Hello,

I have a theme that i think have a bug related updating the roduct price when an attribute is changed. If i press F5 (refrashing the page) the price is updated.

It seems that the issue is theme related because if i put the default theme it works perfect (i tried also other thems and works also).

I reported to developer but i got no help from them. (i like the look of this theme and only this thing is wrong)

Could you please help me with an advice?

 

I have prestashop 1.7.6.3

 

The site URL is this:

https://costesti.pizzaayo.ro/index.php?id_product=142&id_product_attribute=72&rewrite=pizza-rustica&controller=product#/41-dimensiune-40_cm/46-extra_legume-normal/49-extra_carne-normal/51-extra_margine_cascaval-cu_extra_margine_cascaval/53-extra_mozzarella-cu_extra_mozzarella

 

Thanks,
Andrei

 

 

Edited November 22, 2020 by popidanandrei@pitnet (see edit history)

[Folber]

On 10/29/2020 at 10:53 AM, grzesiek_wojcik said:

I had the same problem in version 1.7.6.5 - it turned out that the template did not have an item with the class ".row" over an item with the class ".product-prices" and therefore Prestashop did not update the price.

In the next PS version it is already done in a different way.

Thank you very much ! I have spent so much time before founding your post that fixes my issue !

Big question : how have you troubleshot it and found the root cause ? I am still not able to find the link between .row and the price refresh

[Daiar]

On 10/29/2020 at 6:53 AM, grzesiek_wojcik said:

I had the same problem in version 1.7.6.5 - it turned out that the template did not have an item with the class ".row" over an item with the class ".product-prices" and therefore Prestashop did not update the price.

In the next PS version it is already done in a different way.

Thanks!!!

[spiralarts]

On 10/29/2020 at 11:53 AM, grzesiek_wojcik said:

I had the same problem in version 1.7.6.5 - it turned out that the template did not have an item with the class ".row" over an item with the class ".product-prices" and therefore Prestashop did not update the price.

In the next PS version it is already done in a different way.

Yep that was it. THANKS

[Bocco]

On 11/22/2020 at 4:46 AM, JBW said:

Thats caused by module "echaences" which is settings a 0 opacity for the price

Can you please guide me how to fix this? I have products with approx 300 combinations. When selecting attribute, price dissapear. If I refresh page with f5 price are shown again. I have ps 1.7.8.1

[JBW]

Not sure if you have the same module active or it's caused by something else!? To solve it you can overrule the CSS by putting same into your themes custom.css file with 100% opacity instead.

[luong truong tho]

I also encountered a similar issue where the product prices don't change when selected, but they display the correct price when added to the cart. I tried using the default interface, but it didn't work either. This issue occurred when I added a second language to the website. I tested it, and it's indeed caused by adding the second language. I would appreciate any suggestions regarding this issue. Thank you.