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openshop

openshop

Same here. 

I had ordered a module for bankwire from the mypresta.eu website.

I never received an order confirmation or invoice. The module could be downloaded once directly after Paypal-Payment.

Unfortunately it did not fullfil all the requirements I needed. 

I contacted mypresta/Vekia through the adress provided by Paypal and received a very detailed and kind answer. 

I was offered a refund and instructed to uninstall the module and delete the installation file. 

Unfortunately after doing as instructed I never received a response or refund.

Status quo: money for nothing... no module, no invoice, no order number, no response from the support...

 

openshop

openshop

Same here. 

I had ordered a module for bankwire from the mypresta.eu website.

I never received an order confirmation or invoice. The module could be downloaded once directly after Paypal-Payment.

Unfortunately it did not fullfil all the requirements I needed. 

I contacted mypresta/Vekia through the adress provided by Paypal and received a very detailed and kind answer. 

I was offered a refund and instructed to uninstall the module and delete the installation file. 

Unfortunately after doing as instructed I never received a response or refund.

Status quo: money for nothing... no module, no invoice, no order number...

 

openshop

openshop

Same here. 

I had ordered a module for bankwire from the mypresta.eu webside.

I never received an order confirmation or invoice. The module could be downloaded once directly after Paypal-Payment.

Unfortunately it did not fullfil all the requirements I needed. 

I contacted mypresta/Vekia through the adress provided by Paypal and received a very detailed and kind answer. 

I was offered a refund and instructed to uninstall the module and delete the installation file. 

Unfortunately after doing as instructed I never received a response or refund.

Status quo: money for nothing... no module, no invoice, no order number...

 

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