Milosz is a champion
I think he is a very humble man. There are many programmers with an oversized ego - he is different.
If he were to answer every problem he would have to employ hundreds of people.
I know his problem - clients litter my mailbox with the simplest things.
Clients don't want to learn even small things - they prefer to bother you and transfer the smallest jobs to you under the cover of support.
His modules are at very fair prices and are not coded IonCube - I have never had problems but I am also technical so I do not bother him with my small problems.
Most importantly,
Milosz provides excellent basement for something better.