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Juraj994

Juraj994

As the title says, I'm having issues with e-mails. When a customer submits a new order , or tries to contact me via contact form,the form says the message was sent succesfully but I dont receive any emails.

I tried making a test order , and the order confirmation mail goes through to customer with no problem, but admin does not receive a "New order" mail.

The test email under "email options" goes through normally tho,and the SMTP is set up correctly so i guess its not an issue with the hosting provider? I am using WMD.

I have my email set as super admin under employees, mail alerts is set up to send the email to correct adress, under contact settings both customer support and webmaster are set to my email and I still dont receive any messages from contact form.

The emails were working fine a few days ago, and I dont think i changed or updated anything in that time period so I'm not sure what could be the problem.

Any tips are appreciated.

PrestaShop version 1.7.4.4.
Mail alerts module v3.7.0.

Juraj994

Juraj994

As the title says, I'm having issues with e-mails. When a customer submits a new order , or tries to contact me via contact form,the form says the message was sent succesfully but I dont receive any emails.

I tried making a test order , and the order confirmation mail goes through to customer with no problem, but admin does not receive a "New order" mail.

The test email under "email options" goes through normally tho,and the SMTP is set up correctly so i guess its not an issue with the hosting provider? I am using WMD.

I have my email set as super admin under employees, mail alerts is set up to send the email to correct adress, under contact settings both customer support and webmaster are set to my email and I still dont receive any messages from contact form.

The emails were working fine a few days ago, and I dont think i changed or updated anything in that time period so I'm not sure what could be the problem.

Any tips are appreciated.

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