Andrea Scalabrini Posted March 13, 2019 Share Posted March 13, 2019 Hi, i need to configure the prestashop to send an email to the customer when he create a new order. This is auto configure? Because it seems that the email don't work. I have another question. If i change my order's status and the platform give me back this message: Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. The order change status but don't send the changing status email. if i try to use the "Resend email" function the platform return me the same message. Thank you, Link to comment Share on other sites More sharing options...
f76403 Posted March 13, 2019 Share Posted March 13, 2019 I have the same problem, too, it seems prestashop may not be a good plan for website establishing Link to comment Share on other sites More sharing options...
Rhobur Posted March 16, 2019 Share Posted March 16, 2019 For the email to work you need to: - configure it with an address from your domain; - install the mailalert module. Link to comment Share on other sites More sharing options...
Andrea Scalabrini Posted March 22, 2019 Author Share Posted March 22, 2019 Thank you for your answer. Where can I set the email address ? Link to comment Share on other sites More sharing options...
Rhobur Posted March 24, 2019 Share Posted March 24, 2019 Shop Parameters->Contact choose the Stores tab. Make sure the email address belongs to the shop's domain. Link to comment Share on other sites More sharing options...
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