rafspad Posted March 11, 2019 Share Posted March 11, 2019 Hello I have a problem with the official GDPR prestashop module. When I enter to try to customize or modify I can not click on any options. Attach image. Has it ever happened to anyone? Thank you Link to comment Share on other sites More sharing options...
Dream N. Posted March 14, 2019 Share Posted March 14, 2019 ciao, io ho lo stesso problema.. suggerimenti??? Link to comment Share on other sites More sharing options...
TrisM Posted March 20, 2019 Share Posted March 20, 2019 Hi, I have exactly the same problem, clean install. None of the links work and there are errors in the console. Please could somebody help? Thank you Link to comment Share on other sites More sharing options...
TrisM Posted March 20, 2019 Share Posted March 20, 2019 UPDATE: Found out that one of the modules was interfering. The culprit is the Favicon Notifications in the Back Office module. The strange thing is that I installed Prestashop on my host via their Scriptalicious option and although the Prestashop version was the same as the one I installed locally v1.7.5.1, my local version had no modules in the Other section but my hosted one had four. I hope this helps someone. Link to comment Share on other sites More sharing options...
Dream N. Posted March 21, 2019 Share Posted March 21, 2019 Io ho risolto disistallando e installando di nuovo il modulo Link to comment Share on other sites More sharing options...
rafspad Posted March 21, 2019 Author Share Posted March 21, 2019 Ciao dream N. Ho provato ma nulla da fare Link to comment Share on other sites More sharing options...
Dream N. Posted March 21, 2019 Share Posted March 21, 2019 22 minutes ago, rafspad said: Ciao sogno N. Ho provato ma nulla da fare prova ad aggiornare a v.1.1.3 Link to comment Share on other sites More sharing options...
rafspad Posted March 21, 2019 Author Share Posted March 21, 2019 Mi potresti consigliare come aggiornare perché dalla sezione modulo non mi porta il tasto aggiorna ma solo disinstalla disattiva o configura Link to comment Share on other sites More sharing options...
TrisM Posted March 21, 2019 Share Posted March 21, 2019 3 hours ago, rafspad said: Mi potresti consigliare come aggiornare perché dalla sezione modulo non mi porta il tasto aggiorna ma solo disinstalla disattiva o configura Hi @rafspad I never updated anything, I just uninstalled the Favicon Notifications in the Back Office module and the Official GDPR Compliance module started working. Hope this helps? If you still have the problem, I suggest to disable other modules one by one until it is working. You may have to uninstall but disable should work. Link to comment Share on other sites More sharing options...
rafspad Posted March 21, 2019 Author Share Posted March 21, 2019 Thks It works! Link to comment Share on other sites More sharing options...
Dream N. Posted March 22, 2019 Share Posted March 22, 2019 On 21/3/2019 at 10:34, rafspad said: Mi sento consigliare perché dalla sezione modulo non mi piace il tasto aggiorna ma solo disinstalla disattiva o configura prova qui https://github.com/PrestaShop/psgdpr Link to comment Share on other sites More sharing options...
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