Password Regeneration

[nackito]

Hello everyone!

I am using the latest version of prestashop (1.7.5.1) and not the default template. My problem is that everytime someone is trying to change the password from the "Forgot Password" link has the following error : "We cannot regenerate your password with the data you've submitted". It's a huge problem for me because I just migrate the customers and the most of them need to change their passwords. Any suggestions?

Thanks in advance!

Edited March 7, 2019 by nackito (see edit history)

[nackito]

Sadly I didn't have the time to search for the bug/error so I bought a module to do the job.

[capi666]

Hi,

 

I have the same error... have you solved it?

 

Thanks in advance,

Regards,

[jetway]

Was this a new installation or an upgrade? If it was an upgrade did you use 1-click or how was it done?

[nackito]

Hello! 

It was a clean installation. I bought a module to solve it and since the module do the job I didn't try anything else.

[capi666]

Hi, 

 

I solved the problem... It is a bug with the name of the variable id_customer, if you change the name it works fine. 

I am with the mobile, when I take the pc I will put the code. 

Regards

[Henrik41]

Hi There Capi666,

 

    I have the same issue when wanting to change the address. Would you tell us more on how you solved this?

 

Many thanks

[capi666]

Hi,

 

The code for solved the problem was:

- PasswordController.php --> I added a new variable (id_customer_ok)

                $this->context->smarty->assign([
                    'customer_email' => $customer->email,
                    'customer_token' => $token,
                    'id_customer' => $id_customer,
					'id_customer_ok' => $id_customer,
                    'reset_token' => Tools::getValue('reset_token'),
                ]);

- password-new.tpl --> I changed the variable id_customer for the new one (id_customer_ok)

          <input type="hidden" name="token" id="token" value="{$customer_token}">
          <input type="hidden" name="id_customer" id="id_customer" value="{$id_customer_ok}">
          <input type="hidden" name="reset_token" id="reset_token" value="{$reset_token}">

 

Regards,

[Henrik41]

Many thanks Capi.

Very Useful.

[ifs-net]

On 8/20/2019 at 9:22 AM, capi666 said:

Hi,

 

The code for solved the problem was:

- PasswordController.php --> I added a new variable (id_customer_ok)

                $this->context->smarty->assign([
                    'customer_email' => $customer->email,
                    'customer_token' => $token,
                    'id_customer' => $id_customer,
					'id_customer_ok' => $id_customer,
                    'reset_token' => Tools::getValue('reset_token'),
                ]);

- password-new.tpl --> I changed the variable id_customer for the new one (id_customer_ok)

          <input type="hidden" name="token" id="token" value="{$customer_token}">
          <input type="hidden" name="id_customer" id="id_customer" value="{$id_customer_ok}">
          <input type="hidden" name="reset_token" id="reset_token" value="{$reset_token}">

 

Regards,

 

 

does not work for me , prestashop 1.7.8.6

do you have any other idea to fix the bug pls ?

[ifs-net]

On 8/17/2019 at 1:32 AM, nackito said:

Hello! 

It was a clean installation. I bought a module to solve it and since the module do the job I didn't try anything else.

which one did you buy pls ?