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ravenmeisje

ravenmeisje

I use Prestashop Classic theme and 1.7.5 and I installed and configured the mail alerts module to be able to receive e-mails when I get new orders in. But I do not receive these emails when I get a new order in.

I already checked the ps_emailalerts/mails folder to see if there was a folder with my language and yes, the NL language folder does exist already, next to the EN folder, so that does not seem to be the problem. But then, what is? Does anyone know? I configured the module to "yes" where asked if I want to receive e-mails when a new order comes in. I also tried configuring it to "No", saving it, and configuring it back to "yes" again, and safe again. It didn't help.

ravenmeisje

ravenmeisje

I use Prestashop Classic theme and 1.7.5 and I installed and configured the mail alerts module to be able to receive e-mails when I get new orders in. But I do not receive these emails when I get a new order in.

I already checked the ps_emailalerts/mails folder to see if there was a folder with my language and yes, the NL language folder does exist already, next to the EN folder, so that does not seem to be the problem. But then, what is? Does anyone know? I configured the module to "yes" where asked if I want to receive e-mails when a new order comes in. I also tried configuring it to "No", saving it, and configuring it back to "yes" again, and safe again. It didn't help.

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