Tracking number in "Shipped" email Prestashop 1.7.5

[Bartek]

Hello,
I am looking for a solution how can I add "Tracking number" to the "Shipped" e-mail in Prestashop 1.7.5 I was looking for a solution and tried to do it but nothing works please help

Does anyone have a solution to this problem?

[tdsoft]

You can insert your variables on email file: mails\en\shipped.html

[Bartek]

Yes, I've tried to add "{followup}" and "{shipping_number}" but it does not work. Do you have any idea how to do it?

[ckvist]

Same problem. {followup} is not translated into shipping-link.

[Bartek]

Does anyone have a solution to this problem?

[feinkost]

Hi Bartek, it seems the variable {followup} is only available in the template "in_transit"

[BarkeyMedia]

Same problem here.. any solution?

[tdsoft]

Go to file: classes\order\OrderHistory.php

Change function: sendEmail

From line 489, change $data

From

$data = array(
'{lastname}' => $result['lastname'],
'{firstname}' => $result['firstname'],
'{id_order}' => (int) $this->id_order,
'{order_name}' => $order->getUniqReference(),
);

To

$data = array(
'{lastname}' => $result['lastname'],
'{firstname}' => $result['firstname'],
'{id_order}' => (int) $this->id_order,
'{order_name}' => $order->getUniqReference(),
'{shipping_number}' => $order->getWsShippingNumber(),
);

Then open mails\en\shipped.html

Insert {shipping_number} to any place you want display it

 

[feinkost]

Hi, should be fixed with 1.7.6
https://github.com/PrestaShop/PrestaShop/pull/12705

[stennnn]

On 5/15/2019 at 5:04 AM, tdsoft said:

Go to file: classes\order\OrderHistory.php

Change function: sendEmail

From line 489, change $data

From

$data = array(
'{lastname}' => $result['lastname'],
'{firstname}' => $result['firstname'],
'{id_order}' => (int) $this->id_order,
'{order_name}' => $order->getUniqReference(),
);

To

$data = array(
'{lastname}' => $result['lastname'],
'{firstname}' => $result['firstname'],
'{id_order}' => (int) $this->id_order,
'{order_name}' => $order->getUniqReference(),
'{shipping_number}' => $order->getWsShippingNumber(),
);

Then open mails\en\shipped.html

Insert {shipping_number} to any place you want display it

Read more our posts for How to modify an email template of Prestashop: https://buy-addons.com/blog/create-new-token-insert-new-code-prestashop-email-template/

Thank you so much! This worked like a charm!

[AndyNZ]

On 5/19/2019 at 9:39 PM, feinkost said:

Hi, should be fixed with 1.7.6
https://github.com/PrestaShop/PrestaShop/pull/12705

"should" or "is"..? I use currently 1.7.6.5 and it's not working...

[michylee]

Prestashop 1.7.7.4 and... i still have the same problem.

Has anyone found any other solutions please? Many thanks.

[simon_68]

The tracking number has to be in order_carrier table, not in order table, than it works :)

[@diegofrancesco]

Hello,

I had the same problem on Prestashop 1.7.8, and I solved it thanks to your contribution by adding {shipping_number} in the file in_transit.html in .../emails/it/

to url tracking: {followup}{shipping_number}