DHLX Posted February 25, 2019 Share Posted February 25, 2019 (edited) Hi All, posting to see if i can get any help before i go through raising a ticket/issue with prestashop technical help the site i am working on has an issue when trying to edit any product in the backend, all anyone gets is a white screen the categories etc work fine, and the fronted of the site works fine too any thoughts would be gratefully appreciated Kind regards EDIT: to add the site is using Prestashop 1.7 Edited February 26, 2019 by DHLX little update to info (see edit history) Link to comment Share on other sites More sharing options...
Presta Bucket Posted February 26, 2019 Share Posted February 26, 2019 Hello, Try to activate debug mode: https://www.prestashop.com/forums/topic/575132-how-to-enable-debug-mode-on-prestashop-17-and-older-versions-turn-on-error-reporting-blank-page/ It will show you if there is any error. Best regards Link to comment Share on other sites More sharing options...
DHLX Posted March 6, 2019 Author Share Posted March 6, 2019 no issue with debug, just a general 501 error... spoke to prestashop "support" they were no help and want paying to fix it.. Link to comment Share on other sites More sharing options...
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